Butler Plumbing Heating & Gasfitting Ltd

Drain Services
Edmonton AB T6E 5P5
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Drain Services
Butler Plumbing Heating & Gasfitting Ltd
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Reviews by rating (past 12 months)

Reviews for Butler Plumbing Heating & Gasfitting Ltd

Average customer rating:
9.4 10 (174 reviews)

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Pam & Jim Walker in Edmonton
Pam & Jim Walker in Edmonton
2 reviews EDMONTON, AB
10/10

Plumbing repair and service

Excellent service, knowledgable advise and very personable. Repaired our outside faucet and restrored our water pressure - he solved the problem! Would highly recommend and will readily use them again.

Approximate cost of services:
$308.00
1 of 1 people found this review helpful.
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Company Response

Glad to hear, We love repeat customers. Thanks for taking the time to post.

Heather in Edmonton
Heather in Edmonton
14 reviews EDMONTON, AB
10/10

Sump Pump

We were having difficulty getting the sensor on the sump pump to work properly. After calling Butler, the person I spoke with asked a few questions and was able to book an appointment the next day. When the plumber came, he assessed the situation and within a few minutes explained what the problem was. He worked efficiently to repair the problem and then explained exactly what he did and what caused the problem. He was very knowledgeable about other questions we had and he did a fantastic job. Would call this company again.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to post the review. This is great to hear the good feedback.

NIkhil Agarwal in Edmonton
NIkhil Agarwal in Edmonton
6 reviews EDMONTON, AB
10/10

water softner installation

They did a good job installing the water softner.
got appointment easily and they provided prompt service for my work.
Goos job done.
highly recommend.
Go for them.
Get them to do your job

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Hassle free is what we strive for. Thanks for posting.

Barbara Oldakowska in Calgary
Barbara Oldakowska in Calgary
1 review Edmonton, AB
10/10

Plumbing

We found butlers plumbing online as a highly recommended plumbing company. Gord came to our door and was very helpful. He found the problem within minutes and did so in a very polite and courteous manner. We were pleased with the service and will use them again.

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
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Company Response

Happy to hear you will use us again. Thanks for taking the time to post the review.

cathy in Edmonton
cathy in Edmonton
1 review Edmonton, AB
10/10

outside taps and water tanks replaced,water softener installed

Initially I called to have Butler replace my leaking exterior water taps. When they arrived I also asked them to look at my aging water tanks. They carefully inspected the tanks and gave me two choices - they could drain the tanks and check for sediment build up and repair the valves that led to the tanks or they could replace the tanks. I was quite certain that replacing the 14 year old tanks was the better way to go but was absolutely stunned when they said they could complete the job that very day. I asked if they had enough time to tackle such a huge unscheduled job and the plumber responded, " we're here to address whatever plumbing problems you have". I didn't know what to say - I haven't heard that in the service industry in recent years. I was pleasantly surprised as was my husband when I called to tell him that they were going to fix every thing in one day.

Our neighbour who is in the construction business had referred us to Butler and when he did so he said, " those guys are unreal, they blew me away with the job they did on our house" . I thought to myself if they manage to replace my taps, change out my water tanks and install a water softening system ( late morning request on my part) all in one day I too would have to admit they were "unreal".

I am in a state of shock as I write this but am thrilled to say that the Butler plumbers that arrived at my home this morning managed to do all of those jobs and they did them with expertise and professionalism. They were polite, efficient, and beyond competent ... they demonstrated a level of excellence in their trade that I haven't seen for a very long time. They are more than deserving of the title "unreal"!!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

That's great, I'm glad everything worked out. This is really kind of you.

Nancy Culyer in Edmonton
Nancy Culyer in Edmonton
2 reviews EDMONTON, AB
10/10

jackhammered concrete to find backwater valve, put valve back in place and tested it. Re-installed main floor toilet and changed diverter in upstairs bathroom.

I had sewage backing up into the shower. Gord came the first time to videoscope the line and found backflow valve was not in it's correct place. Today Gord was here to find the valve (and in the process found an access to the line ) and fix it. He also replaced the toilet and fixed a shower diverter in the second bathroom. He was here on time on both occassions, didn't waste any time getting the job done AND took the time to tell me what was going on and showing me everything that he did. He allowed me to take pictures of the work that was done- which I really appreciate as I keep a photo record of all the repairs done to the house. Prompt, efficient, under the estimated cost and Gord is very friendly and informative. Thanks for the help, I really appreciate it.

Approximate cost of services:
$490.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to post your review.

Shaun Good d in Edmonton
Shaun Good d in Edmonton
1 review EDMONTON, AB
10/10

Hot Water Replacement Installation

Excellent work, Gord and Clint worked effectively and efficiently throughout their time here. They were very patient and more than helpful. This particular job ran a little longer than expected but they powered through without complaint.

Approximate cost of services:
$2,700.00
1 of 1 people found this review helpful.
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Company Response

Thank you, Gord also said you guys were helpful and accommodating. Look forward to working for you again. You also have the best Pizza in town.

Mel in Evansdale
Mel in Evansdale
1 review Edmonton, AB
10/10

Clean out drain pipes in shower stall & sink

The service quote from internet submission was prompt and fairly accurate to what I paid. The service tech that came was excellent, very polite and friendly. The actual time it took for him to clean out the pipes was only 2 hours and did a nice job, no mess at all. Definately would recommend this company to anyone.

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

Thank you, That's great. Glad you were satisfied.

d in Edmonton
d in Edmonton
1 review Edmonton, AB
10/10

repair to water heater

We discovered we had no hot water on a Friday afternoon before a long weekend. I called Butler Plumbing, not expecting that they would be able to get to us that day. I was told they could fit us in and that it would be about 90 minutes. 15 minutes later, the plumber called and said he was on his way. The plumber was polite and efficient, and took the time to explain the problem. I appreciate this, as I want to learn about what is going on and how it has been fixed. Within an hour and half our hot water was working and we could enjoy our long weekend. Great work!

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thanks, We've got a good bunch of guys working for us that love to help out.

david in Edmonton
david in Edmonton
3 reviews Edmonton, AB
8/10

bathroom reno

I have used these guys in the past for other repairs. THey are always up front and quick to get the job done. I highly recomend them for all reno jobs.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you, Always glad to help out. Hope to see you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Butler Plumbing Heating & Gasfitting Ltd

Providing both Commercial and Residential plumbing and heating service in Edmonton and surrounding area with over 30 years experience. Butler Plumbing is dedicated to our customers while providing reliable, honest, high quality service. Customers can rest easy knowing the job is being done professionally, with all work guaranteed. Customer Service, ...
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