Canadian Carpet & Tile Inc

I had a very unpleasant experience with Canadian Carpet and Tile at the Coquitlam location. I dealt with someone named Nima. He showed me a sample of the wood flooring and promised high quality material that comes with warranty. He asked for the full payment up front. When the material arrived, it did not match that sample and the quality was terrible to the point that the pieces were falling apart and shattering when the installers were handling them. I tried several times to contact Nima to let him know of my concerns and follow up on the warranty he had promised. He has not returned my calls. I would not recommend buying wood flooring from this company as I feel was duped, to taken advantage of my trust.