Carpet for basement during home renovation
- Approximate cost of services:
- $3,800.00
- Company Response
THANKS Andrew, we appreciate your business and hope the entire renovation turned out just the way you hoped it would!
Carpet for basement during home renovation
THANKS Andrew, we appreciate your business and hope the entire renovation turned out just the way you hoped it would!
Thanks Glenn, and welcome to Calgary! Stefan is one of our many great installers, and we are so glad to have him on our team, it's installer like Stefan that help us to meet our valued customers needs each and every day. We couldn't do it without them!
THANKS L.C. It's so nice to see people taking the time to write a positive review, it is greatly appreciated! We always strive for 100% customer satisfaction, and it makes us happy to achieve it more often than not. Enjoy your new tile and hardwood for many years to come.
Hi Fred, we are very disappointed that we received a review such as yours. We do sincerely apologize that you were treated this way and if anything good can come from this, we will learn from it, and make sure no one else has to go through what you did. I tried to look into your file, however, we have never done any work for a “Fred in Sherwood Park”, and so I hope you are giving feedback to the correct company. If it is Dannburg Floor Coverings, I would love it if you could contact me directly, to see if there is anything we could to help the situation. Our standard quotation forms are quite detailed and the same quotation we use for all of our clients, and have never had any feedback that it is not detailed enough? We at Dannburg strive for 100% customer satisfaction and it is never our intention to upset a valued customer. Customers are our lively-hood and we do appreciate each and every one!!!
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Hi Dianne, we at Dannburg Floor Coverings are very disappointed to hear of your review! Donna has been a long time employee of Dannburg and is quite used to dealing with the "new-home" builders in Calgary, because Donna always has our customers best interest at heart, it is sometimes it is difficult to get her point across and get the end user a quality installation. But we are glad to know we have on-site quality control out there to ensure our valued customers receive the quality they deserve! If there is anything I can do to rectify this unfortunate situation, please call me anytime at [403] 228 5450 and I will personally do everything in my power to make this right! glenn@dannburg.com
Hey Jason, we're sorry you had to go through that in the first place, but we are glad we could get it rectified for you in the end!! Enjoy your new home!
Thanks Jerry, Hope "The Man Cave" is working out for you!
Thanks for the great review Frank! We at Dannburg Floor Coverings always try to to the best we can.