Although the inspector this company sent me is what you would call a "nice guy" in the sense that he was pleasant and self-confident, he shouldn't be doing inspections. He did not catch what were obvious, basic problems and the company subsequently failed to deal appropriately with my concerns. The inspector missed a rotten roof with two layers of rotten shingles. He missed a leaking furnace that quickly failed. He missed obviously damaged and rusted gutters. He missed (and I pointed out) some defective downspouts. We had a sunny, warm, spring day for the inspection. He just wasn't careful; collectively, he missed about $15,000 worth of problems that were visible on a superficial inspection to someone knowledgeable in how roofs should look, how gutters and downspouts should look, and how furnaces should look on the inside. The inspector was pleasant but unapologetic when I pointed out some of the problems I saw myself with my untrained eye; the company was ultimately unapologetic when I conveyed the serious and obvious things he and I had both missed. I am not interested in hearing from this company; I just know not to use them again. We need regulation and accountability for inspectors.
- Approximate cost of services:
- $1,500.00