Abbey Air Home Services by Enercare

Formerly Abbey Air Service Experts
Heating & Air Conditioning
Burlington ON L7N 3L6
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Heating & Air Conditioning
Abbey Air Home Services by Enercare
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90%

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Reviews by rating (past 12 months)

Reviews for Abbey Air Home Services by Enercare

Average customer rating:
9.5 10 (501 reviews)

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Alina from Burlington
Alina from Burlington
3 reviews Burlington, ON
10/10

Furnace and AC

Awesome professionals/installers! A real showcase job for both - furnace and AC. Worth every single penny spent although I had a lower quote from another company. Thank you very much Jay, Evan and Marko.

Approximate cost of services:
$10,000.00
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G. from Oakville
G. from Oakville
1 review Oakville, ON
3/10

Good technicians... if you're a man

Very knowledgeable technicians, but have the attitude that women don't understand. I was laughed at when I asked a question, but my husband asked the same thing, and it was fully explained to him.
Horrible customer service on the phone as well.

Approximate cost of services:
$200.00
2 of 2 people found this review helpful.
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Jerry from Oakville
Jerry from Oakville
3 reviews Oakville, ON
10/10

Furnace Tune-Up

Helge, the Service Technician, arrived on time, was very polite and professional. He took the time to answer my questions and it was obvious that he enjoyed his work. He spent an hour on the furnace...great work Helge. Many thanks!

Approximate cost of services:
$100.00
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Mark W from Oakville
Mark W from Oakville
1 review Oakville, ON
10/10

Furnace

I called Abbey Air after midnight when our furnace went out after we heard a loud bang. Within 30 min of calling a tech arrived at our house and discovered our motor was completely destroyed. Helge was very courteous (especially at 1 am), professional and fixed the problem quickly. We have a newborn, so to alleviate our concerns and ensure our house was safe for our newborn, he checked all the gas lines and appliances to ensure everything was safe. Highly recommend Helge, who was honest, gave us great service and professionalism even in the middle of the night. Highly recommended.

Approximate cost of services:
$750.00
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Patricia from Burlington
Patricia from Burlington
1 review Burlington, ON
10/10

Furnace tune-up

We buy an annual plan that covers servicing of a/c and furnace (2 visits). The technician is always professional, punctual and responsible. We appreciate the reliable and courteous service. Highly recommended!

Approximate cost of services:
$217.00
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Lloyd
Lloyd
5 reviews Milton, ON
10/10

Service Contract

I have used Abbey Air for over 30 years. They have installed a furnace an 2 Air Conditioners over that period, all work was without any issues. They do my regular spring and summer maintenance without problems. Appointments are kept on time. Service when required is on time. I recommend them highly. Murray does my servicing most of the time and does an excellent job.

Approximate cost of services:
$400.00
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Kate White from Burlington
Kate White from Burlington
1 review Burlington, ON
8/10

Plus Maintenance Service Plan

The team from Abbey Air has always provided a professional and personable service. As a customer for the past 10 years, we have found both the scheduling and technical teams to be friendly, helpful and have offered good advice that is cost effective and reasonable.

Approximate cost of services:
$175.00
What could this company do to improve their services?
Be more punctual with service plan reminders and service appts. This year our A/C reminder and booking did not happen until August
Any advice to offer fellow homeowners facing a similar project?
Book Helge or Murray to provide an initial assessment of your HVAC environment
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Valerie B.
Valerie B.
1 review Burlington, ON
10/10

heating and air conditioning

abbey air has been maintaining my furnace and air conditioner for the last 10 years. Service is always reliable and prompt.We always get Helge to come for our maintaince check up. He is friendly ,efficient and goes out of his way to make sure we are satisfied . We would highly recommend!

Approximate cost of services:
$20.00
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Tony from Mississauga
Tony from Mississauga
1 review Mississauga, ON
10/10

Furnace tuneup

Have dealt with company since 2009.
Yearly service on equipment always performed professionally.
Technician respectful to home and homeowners. Any questions, answered thoroughly and respectfully.
Would have no problem referring to family and friends.
Cost very reasonable.

Approximate cost of services:
$290.00
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Beatrice Lawson in Oakville
Beatrice Lawson in Oakville
12 reviews Oakville, ON
0/10

Estimate for humidifier and air purifier

We have decided to install a humidifier on our furnace and an air purification system. Some of the companies we called gave us quotes and details on the phone, Abbey Air said they needed to schedule an in-home visit to better evaluate what option suits best. (That sounded like a sales pitch but OK, we want to do this right). Our appointment was for yesterday between 11:00 and 2:00 pm. They did not come, they did not call. I waited 24 hours before writing this review to give them time to get in touch with us and explain why they did not respect an appointment at which they were (potentially) going to sell me more than $1,000 worth of equipment and installation, but no, nothing. I would definitely avoid them for service if they bungle even sales calls.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Abbey Air Home Services by Enercare

Expert AC Repair and Service in Oakville – Guaranteed. Abbey Air Service Experts In the heart of summer – especially in Oakville – AC repairs are just about the last thing you want to think about. But that won’t stop it from happening. But it’s your lucky day… Abbey Air ...
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