We have been with Bolt for a number of years. Each time we need something the technician is usually unable to complete the requested service. We do have a wireless system that arms both the house and the garage, but only 1 of the about 5 technicians that have been to our house over the years seems to be able to help us. there are a lot of options out there for alarms, and I wish we had pulled the plug instead of having additional services installed by them.