Easy Fireplaces Inc-No Longer in Business

STAY AWAY! They came to our place to measure our space and ultimately recommended a specific model of gas fireplace. We made a deposit but found out after that the model did not fit. When we asked for our money back, they claimed that a 50% restocking fee applied even though nothing was delivered and not fee was mentioned on the invoice.

I do not recommend this fireplace shop. They sell good products but from the time you choose your fireplace to the time it is fully installed takes several months. The store's masonry person went completely absent, never returned any calls, yet the store manager kept making excuses for him. We eventually hired our own masonry guy in order to speed up the process. The Easy Fire employee who then installed the marble surround was obviously not used to doing a quality job and had to be told where his caulking was missing and where his wood surround had split. The final insult was them charging more than quoted for the marble surround.