Carpet Superstores

Carpet & Rug Retailers
Edmonton AB T5L3C4
Write a Review
Write a Review

Recommended Professionals

97%(112 reviews)
100%(636 reviews)
97%(13 reviews)
97%(112 reviews)
100%(636 reviews)
97%(13 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

38%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Carpet Superstores

Average customer rating:
7 10 (18 reviews)

Sort by

Electric gal
Electric gal
2 reviews ST ALBERT, AB
0/10

New flooring

Disappointed in the Installation of my new flooring. Installers were rushed even after telling them not to. Didn't not use spacers for my new tile, did it by eye.....not impressed. Had to clean up all the old carpet and garbage myself. The two installers left nightly messes included saw dust on my new carpet they had just installed.

Calling the store to complain got me no where.....took me forever to get a return call and then when they finally got ahold of the installers to return for warranty they couldn't or wouldn't make repairs because they said they would have to take out numerous hardwood boards.....that's how bad.

Terrible and disappointed is an understatement.

Approximate cost of services:
$9,000.00
Was this review helpful?
Margrit Schenk in Edmonton
Margrit Schenk in Edmonton
3 reviews Edmonton, AB
10/10

Hardwood Floor and Carpeting

We replaced our carpet in the living room with hardwood floor, and the carpet upstairs with new carpet. Carpet Superstores installed them. Service was exceptional, and we would recommend them again. We have had no issues so far, and there was no damage to our walls or furniture.

Approximate cost of services:
$7,000.00
Was this review helpful?
chris in Onoway
chris in Onoway
2 reviews ONOWAY, AB
6/10

carpet installation

The shopping experience at the carpet superstore was edjoyable, the sales man were very proffesional. however I was dissapointed with the contracter who intalled the carpet. He was rushed and unprepared. The carpet in the master bedroom was cut a bity too small and he tried to hide it by trying to strectch the carpet. even after he was done it was evident that a floor board that is 1/2 an inch thick will be necesarry to cover the gap between the wall and the carpet.

Approximate cost of services:
$2,000.00
Was this review helpful?
sharon hasay in Edmonton
sharon hasay in Edmonton
2 reviews EDMONTON, AB
8/10

carpet basement

The sales people were very friendly and helpful. the first service person they sent out for installation was rude and tried to over charge us. We called and complained to our sales person. they sent out a new estimator the next day, and they quote and service were excellent.

Approximate cost of services:
$2,000.00
Was this review helpful?
Arabella westend
Arabella westend
11 reviews Edmonton, AB
7/10

Vinyl floor and carpet replacement

The guys at the store are very good except when the vinyl was cut it was off a couple inches which they blamed on their machine. The installers are ok. The prices are excellent.

Approximate cost of services:
$3,500.00
Was this review helpful?
Tara in Edmonton
Tara in Edmonton
6 reviews Edmonton, AB
9/10

costs for carpet replacement

I found the staff knowledgeable and helpful. They showed me options in my price range and explained very well the quality differences as well as the best options for my particular application. (I was replacing carpet in a high traffic area of a rental suite.)

Approximate cost of services:
$1,200.00
Was this review helpful?
Daryl  in Edmonton
Daryl in Edmonton
2 reviews Edmonton, AB
10/10

Laminate Flooring

We have been dealing with carpet superstore in the west end of edmonton for about five years now we always purchase our laminate from them because they are knoledgable and curtious, we have never had anything but a positive experience.

Approximate cost of services:
$1,200.00
Was this review helpful?
Tiffany Hall in Edmonton
Tiffany Hall in Edmonton
1 review EDMONTON, AB

First Review

10/10

replaced flooring

The salesman, Sean, was helpful and always easy to get in touch with. Went out of his way to return phone calls and make sure I had what I wanted.

The contractor, Kim, was on time and extremely helpful. He worked efficiently and answered all questions I had about carpet and lino install. He even suggested a few things to do to decrease the cost of the install.

Overall, a pleasant experience and I'd go back to this company, as well as recommend them to a friend!

Approximate cost of services:
$2,500.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Carpet & Rug Retailers pros in St. Albert?