The Carpet Palace

Carpet & Rug Retailers
Halton Hills ON L0P 1K0
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Reviews for The Carpet Palace

Average customer rating:
9.8 10 (139 reviews)

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sdw
sdw
1 review Brampton, ON
10/10

Installation of luxury vinyl flooring in living room, dining room, bath room and on stairs

The installers were all punctual, polite and professional. We have no complaints and would recommend them.

Approximate cost of services:
$8,000.00
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Company Response

Thanks Susan! We appreciate that you took some time out of our day to let us know what you thought of our service--it really helps us out! We're glad you're enjoying your new flooring :)

The Carpet Palace

Sylvia
Sylvia
1 review Milton, ON
10/10

Carpet Installation

Experience from start to finish was amazing. Excellent service and quality. We are extremely happy with the finished product. Looks amazing.

Approximate cost of services:
$7,000.00
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Company Response

Thank you, Sylvia! Your stair runner turned out beautifully and the upstairs carpet was a great choice for comfort! We're really glad you are happy with everything we could provide you with.

Thanks again,

The Carpet Palace Team.

piscione1
piscione1
1 review Brampton, ON
10/10

Stair runner installation and area rug purchase

Carpet Palace installed a beautiful stair runner in my main hall. Did a wonderful job. George and Bill were so helpful and offered valuable information on products and design which made it easier for me to make a final decision. I would recommend them to family and friends if they are considering new flooring or carpeting. Also purchased an area rug from them.

Approximate cost of services:
$1,700.00
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Company Response

Hey Pat! Thanks so much for leaving a review! Your custom runner turned out beautifully--you made an excellent choice, and we're super glad we could help you with the process. Thanks again and see you soon.

The Carpet Palace Team

lesliehutchison928
lesliehutchison928
1 review Limehouse, ON
10/10

Residential flooring products and installation

Lovely show room
family owned and operated
An impressive array of flooring choices with fantastic customer service
Very competitive prices and coordinated installers at reasonable rate
Bill, Steve and George are so personable and professional, and their product knowledge, helpful advice, prompt problem solving and caring up service was so appreciated during a very long building project. I have and will continue to recommend this terrific company

Approximate cost of services:
$50,000.00
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Company Response

Thank you, Leslie! It was honestly a pleasure working with you and Brian over the last few months. We're super glad that all of your new floors turned out beautifully. Please do keep us updated on any questions you may have. We look forward to seeing you soon :)

Bill
The Carpet Palace

Chris C.
Chris C.
3 reviews Acton, ON
10/10

Carpet purchase and install

Bill quickly identified our needs and gave us a reasonable quote. Measurements went smoothly and installation was efficient by Remzi. We would definitely recommend Carpet Palace again for their decent price points, professional staff and quality work and product. We installed very nice carpeting to a very large basement area as well as runners on our 5 flights of stairs and 2 landings.

Approximate cost of services:
$5,000.00
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Company Response

Hi Chris! Thanks for taking the time to write a review of your experience with us. We're really glad that everything went well and that you're happy with the finished product. It was great working with you!

Bill
The Carpet Palace

duanenada
duanenada
1 review Halton Hills, ON
10/10

Replace all upstairs floor coverings

The stairs, hall and all bedroom carpet was replaced by new carpet on the stairs and hall, with laminate in the bedrooms

Approximate cost of services:
$5,400.00
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Company Response

Thanks for the 10/10 Review, Duane! The laminate flooring you selected worked perfectly with the carpet in the hallway and stairs. Thanks again for choosing The Carpet Palace to work with you on your flooring project. See you soon!

Bill
The Carpet Palace

John-Paul
John-Paul
1 review Halton Hills, ON
8/10

Vinyl floor in basement

Great job, professional and friendly service from beginning to end. I will be working with your team again for my next project

Approximate cost of services:
$3,200.00
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Company Response

Thanks John-Paul! It was a pleasure working with you & we're glad you're enjoy your new vinyl flooring--see you when you're ready for the next phase!

Bill
The Carpet Palace

Vic turpin in Toronto
Vic turpin in Toronto
1 review Brampton, ON
10/10

Carpet

The company *(George) came in and did a estimate and we set up a date.
foe the basement rug and tot room and step to be done.
the Boys came on the date and did the job , and I was very happy with the work and the when my wife got home she love it.

Thanks Guy from Carpet Place GREAT JOB

Approximate cost of services:
$2,500.00
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Company Response

Hey Vic! Thanks for taking the time to write a review of your experience with us! The Beaulieu Canada Carpet you chose is super soft & comfortable and we're glad you love it. It was a pleasure working with you! Thanks again.

The Carpet Palace

Ted & Carol in Brampton
Ted & Carol in Brampton
1 review Brampton, ON
10/10

Replacement of hardwood flooring

First rate service provided by The Carpet Palace, Norval, ON!
We recently had The Carpet Palace remove older wall-to-wall carpeting, plus original 63 year old 1-3/4" wide oak hardwood strip flooring throughout our living room/dining room/main hall/side hall/stairs/landing and replace with new 1/2" plywood subfloor, topped with 5" wide x 1/2" thick hickory Canadian-made engineered hardwood flooring. Also replaced original baseboard with new current-profile baseboard plus shoe mould.
We opted to go with new replacement hardwood vs refinishing the original hardwood, as we wanted a strengthened, squeakless new floor with a current-looking wider board than the original narrow strip board. Also, we had heard from others that replacing with new hardwood is as cost-effective, sometimes more-so, than refinishing the original hardwood.
Our entire installation (removals/replacement) was completed proficiently and skillfully in less than two full days. The flooring crew was diligent, quiet-spoken, pleasant. They arrived at our home both days sharply at 7:30 a.m. and they finished up in good time both afternoons.
We chose The Carpet Palace for our project, for the most part, based on the immediate level of confidence and comfort we had on first meeting with Bill at their store/showroom and, soon after, having received his competitive written quotation. A level that easily exceeded our experience during prior visits to three other flooring stores in our area.
Bill proved excellent to work with all along the way. We found him to be likeable, knowledgeable, patient, accommodating, consistently responsive (quotation, email/phone communication, scheduling of work). George was also a pleasure to liaise with upon completion of the work.
In summary, our flooring project came off without a hitch. Excellent service and quality of materials/workmanship, installation started on schedule/completed on time. There were no surprises and no disappointments with the installation, no extra costs above and beyond the quotation.
We are delighted with our new hardwood floor and it is our sincere pleasure to offer our highest recommendation in favour of The Carpet Palace for similar work.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Ted & Carol!

First of all, we'd like to say thank you so much for allowing us to work with you on this hardwood flooring & stair project in your beautiful home. We're very happy that we were able to meet all of your expectations in regards to product & service quality and we think you made a great choice with the Mirage Canadian Engineered Hickory Hardwood. Please do let us know if we can be of any further help to you :)

Thanks again!

Bill
The Carpet Palace

Christy in Halton Hills
Christy in Halton Hills
2 reviews Halton Hills, ON
10/10

Hardwood Floor and Installation

I cannot say enough wonderful things about this company! From the selection to service to final installation, I've been thoroughly impressed with this company. George, Steve, and Bill have been terrific to work with, and I have been singing their praises to everyone since choosing our hardwood floors from Carpet Palace. They have high quality products and incomparable service. You will not be disappointed with this company!

Approximate cost of services:
$8,000.00
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Company Response

Hi Christy,

Thank you for taking the time to write a review about your experience with us :) We're glad we could provide exactly what you expected. Thanks again for choosing The Carpet Palace as your flooring solution superstore. Talk soon!

The Carpet Palace

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 30 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, ...
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