replacing windows and installing sliding patio door
Kempenfelt did not complete the job.
The side basement window was finally finished by another contractor.
It required a window well they were not prepared to install. they said they would return and cut through the lintel and complete the trim. I dug the window well and installed the metal.
The upstairs bedroom window metal cladding was incomplete and open.
The bathroom window metal cladding was upside down, drain holes on top. I withheld $600 pending completion years ago. A couple of years ago they called asking to be paid. I asked them to complete the work twice. After waiting several years I paid someone else to complete.
The clean up by Kempenfelt at my site was not good as well.
- Approximate cost of services:
- $7,500.00
- What could this company do to improve their services?
- take care of the details. get back to the customer. complete the job. perform what you promise and contract to do.