Sun Ray Hot Tubs & Patio Edmonton

I recently had the pleasure of working with Brad at Sun Ray Hot Tubs & Patio, and I couldn't be happier with the service I received. I own a Canadian Tub that I purchased second-hand, and I was in desperate need of a new hot tub cover as my current one was waterlogged and sagging, causing significant water evaporation.

Brad was incredibly knowledgeable about my hot tub model and immediately understood my urgency. He placed a rush order for a custom cover in the "almond" color, the thickest and most durable option they offer. Despite an estimated turnaround time of two weeks, Brad and his team had the cover ready in just a week and a half!

While I was at the store, Brad and I discussed the jet system. I mentioned my plan to replace all the jet air control valves in the fall during a major service update. Brad showed me that the issue was likely due to worn-out gaskets in the valves, which he explained how to replace. For just $35 and about 20 minutes of my time, my hot tub is now working as good as new! Brad's honesty, expertise, and kindness saved me hundreds of dollars and a lot of time, as I no longer need to update the entire system to get my jets working properly.

I know some people have had bad experiences in the past, but I can confidently say that Brad and the team at Sun Ray Hot Tubs & Patio are doing an incredible job of rejuvenating their business and ensuring customer satisfaction. I will always recommend Brad to my friends and family.

Thank you, Brad, for your exceptional service!