Chantico Fireplace Gallery

After struggling for over 5 years with a new fireplace from Chantico Fireplace, owner Rory responded to our dissatisfaction this season. He apparently hadnt received our requests previously. Rory replaced multiple parts and new plaster work that had been damaged as a result of the misfiring starter. Rory covered the cost of the parts his team replaced as well as the service call. The professional response and commitment to assist if future repairs are required has been very much appreciated.

Converting a wood burning fireplace to gas, including adding a chimney liner.
From the sales person Samantha to the installer we have been totally satisfied.
A minor problem arose after a few months & it was quickly rectified.
The efficiency of this company & its staff is beyond what I have come to expect in any construction project.
I will go out of my way to praise all aspects of my dealings with them.

We had our wood fireplace replaced with a propane fireplace by Chantico over a year ago. They did a fabulous job, showing great attention to detail. Someone was to come and and run through the operation of the unit and answer any questions so we got the most out of our investment. Then covid hit and things were put on hold. We were able to operate the fireplace fine. In the fall of 2020 when things had calmed down a bit Stan came out to follow up. He made some adjustments to the flame and we love our fireplace even more. I would highly recommend Chantico. Their staff was friendly, knowledgable and always gave us the time needed to answer any questions.

These guys did a great job installing a gorgeous fireplace in a timely manner. Good attention to detail and prompt responses to queries and requests. I have recommended them to others and will continue to do so.

Tried to get them to service 3 Heat N Glo fire places, 2 months later no service i talked to heat n glow to complain. Chantico y called me and asked for $600 up front to come out, I refused and phoned another dealer to service the fire places, the next day they came out for $100 per fire place.
Not bad service, no service at all, do not use would be my recommendation