Carleton Refrigeration Heating & Air Conditioning Ltd

Heating & Air Conditioning
Carleton Place ON K7C 3T2
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Heating & Air Conditioning
Carleton Refrigeration Heating & Air Conditioning Ltd
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95%

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Reviews by rating (past 12 months)

Reviews for Carleton Refrigeration Heating & Air Conditioning Ltd

Average customer rating:
9.7 10 (430 reviews)

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Ramsayguy in
Ramsayguy in
1 review Carleton Place, ON
10/10

A/C Service

I contract with Carleton Heating & Refrigeration to service my propane furnace & a/c system.
Service delivery is consistently high quality. Every member of the service crew is up beat and courteous and of course skilled to do a good job.
Price for the service is never an issue because I receive excellent value for the money paid.
I recommend this company everyone.

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Brian & Kathy in
Brian & Kathy in
1 review Carleton Place, ON
10/10

Service

This service technician is the best. I’d recommend him every time. Wonderful young man. (Matthew).” He was punctual, courteous spoke to pets and went through everything he did with me. I'd say he's the best service technician we've ever had the pleasure to deal with.

Approximate cost of services:
$305.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Ron in Ottawa
Ron in Ottawa
2 reviews Carleton Place, ON
10/10

AC checkup

“The call was clean, fast and efficient! My AC is up and running without issue.” This is my 3rd time using this company and they do not disappoint! Always on Time and always clean up after.

Approximate cost of services:
$120.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Mike in
Mike in
1 review , ON
8/10

Annual appliance Service

Pat was friendly, polite and nice to talk with. All was good and his work was done in a professional and timely manner. If he is an example of the service that we can expect from Carleton .. we will continue to rely on Carleton for our services.
Thanks again,

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Danielle in Cambridge
Danielle in Cambridge
1 review Ottawa, ON
10/10

Furnace repair and cleaning.

Our furnace was recently in need of repair and our service tech, Owen was knowledgeable and professional, an asset to your team! Carleton came highly recommended by our neighbor during an emergency situation a few years ago and they never disappoint. Always a pleasure working with them.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Private User
Private User
Private User reviews Carleton Place, ON
10/10

furnace cleaning, duct work repair and duct work install

The fellows that came to the house were friendly and courteous and respectful of our home. They wore booties on their feet and put runners over our flooring. The work was done right and quickly and they offered solutions that worked. They cleaned up any mess and went out of their way to ensure we were satisfied with the work. They even emailed a photo of the maintenance guy who cleaned the furnace so we could be sure the fellow was legitimate. Well done! Would certainly recommend them.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Two Ducks in
Two Ducks in
1 review Carleton Place, ON
10/10

Air conditioner repair/maintenance

Our air conditioner was just blowing air, and we are putting the house up for sale. We had an appointment scheduled for just a few days later. Patrick Thompson arrived right on time, diagnosed and fixed the problem, and had us back up and running in no time. He performed some maintenance, cleaned the insides, did an end-to-end checkup of the system, and provided us with a thorough report showing that the system is in good working order.

Patrick was efficient and very friendly. I would not hesitate to call him (and Carleton Refrigeration Heating & Air Conditioning) again for help.

Thanks!

Approximate cost of services:
$291.37
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

10/10

Yearly service contract visit

I had a yearly service contract visit from Carleton Refrigeration and Air Condtion on Friday, May 5th, 2017 and my service representative Ron was very polite and explained everything that he did and answered all of my questions. Thank you Ron for your service!
Thanks,
Constance

Approximate cost of services:
$270.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Kerry in Mississauga
Kerry in Mississauga
1 review Ottawa, ON
10/10

Heat Recovery Ventalator Motor replaced

“Pat was excellent. He took an interest in his job and was helpful. I’d have a beer with that guy any day. Take care of Patrick and it will improve the service you provide.”

I would also like to send a special Thank you to the Service Manager Tracy Burgess. She made everything easier to deal with.

Approximate cost of services:
$670.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Peter & Diane Beaubien
Peter & Diane Beaubien
2 reviews Carleton Place, ON
10/10

Silver Comfort Club Cleaning & Inspection - Furnace & HRV

This annual service from Carleton Refrigeration was completed in a professional, efficient, courteous and pleasant manner. Appreciated the overview of new services offered. The email and telephone service reminders are also very much appreciated.

Approximate cost of services:
$305.10
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carleton Refrigeration Heating & Air Conditioning Ltd

Carleton Refrigeration, Heating and Air Conditioning Ltd.

"Your Comfort Specialists"

Our team of award winning professionals provide quality installation and service of Furnaces, Central Air Conditioning, Ductless Splits, Heat Pumps, Geothermal Systems, Water Heaters, Boilers, and Heat Recovery Ventilators (HRV).

Serving West Ottawa and the Ottawa Valley for 45 Years. A+ Member of BBB www.carletonrefrigeration.com

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
SERVICES
Convenient Financing or Rent To Own Plans available.
BRANDS
York, Tempstar, Waterfurnace, Napoleon, VanEE, Sanuvox, Honeywell, Giant
WEBSITE
http://carletonrefrigeration.com/
YEAR ESTABLISHED
1973
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
TSSA Licensed Contractor
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.