Carleton Refrigeration Heating & Air Conditioning Ltd

Heating & Air Conditioning
Carleton Place ON K7C 3T2
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Heating & Air Conditioning
Carleton Refrigeration Heating & Air Conditioning Ltd
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95%

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Reviews by rating (past 12 months)

Reviews for Carleton Refrigeration Heating & Air Conditioning Ltd

Average customer rating:
9.7 10 (430 reviews)

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Private User
Private User
Private User reviews Tichborne, ON
10/10

Furnace Service

Top notch service as usual. It is clear that Carleton RHAC places a high value on building a solid business reputation. Every interaction I have with them is very professional, courteous and pleasant.

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Private User
Private User
Private User reviews Carleton Place, ON
10/10

Home renovation

Excellent work. We had a Furnace and Air conditioner installed and duct work moved. The guys did the work in a professional manner. Answered all the questions that we had for them. After the job was done they cleaned up even though we are in the middle of other renovations. The rest of the staff that we dealt with was also great. Would recommend this company and will use again.

Approximate cost of services:
$7,500.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Darleen in Carleton Place
Darleen in Carleton Place
2 reviews Carleton Place, ON
9/10

Service - inspection and maintence

Joel was on time and friendly. Worked away quietly without any disruption to my day (I work from home). Was very willing to respond to my questions in a very unhurried and detailed manner which made it seem like I was not a bother but that he was glad to help me understand.

Approximate cost of services:
$163.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Toop-millar in Carleton Place
Toop-millar in Carleton Place
1 review Carleton Place, ON
10/10

Air condition

My air condition wasn't working so I called Carleton Refrigeration. They came out promptly. He was very curtious put on his shoe covers. After checking things out he discovered that the air conditioning unit wasn't hooked up and the reason being is that a new furnace had been installed but not by Carleton Refrigeration. Everything is working great.

Approximate cost of services:
$209.05
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for this review. We appreciate that you chose our team and look forward to providing service again.

marianne howard from Ottawa
marianne howard from Ottawa
2 reviews Ottawa, ON
10/10

yearly ductless heatpump

we are very pleased with the service we are provided by all the staff. Owen has come here since we got our system which we like as he knows us and the system. we are looking forward to seeing him in the Fall for your annual furnace inspection

Approximate cost of services:
$160.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Norma Ford from Smiths Falls
Norma Ford from Smiths Falls
2 reviews Smiths Falls, ON
10/10

air-conditioning maintenance check

Excellent service. Couldn't make scheduled time but phone well before and let us know they would be a couple of hours late. That's what I call keeping up their customer service. The technician was professional and very accommodating. Would completely recommend this firm. Only been with them a couple of years but they give their customers the best.

Approximate cost of services:
$145.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Chance in Carleton Place
Chance in Carleton Place
1 review Carleton Place, ON
10/10

Annual service

Prompt friendly service, service tech was polite and willing to answer any questions we had. Carpet put down on floors and covers overshoes worn. Excellent service!
He went above and beyond for us.

Approximate cost of services:
$163.85
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Janice in Lanark
Janice in Lanark
1 review Lanark, ON
10/10

A/C maintenance

Prompt friendly service. Love that service guy called before coming. Always polite and willing to answer questions. Very considerate of home..putting down carpet over floor before walking in. Exemplary service. Recommend to everyone!!

Approximate cost of services:
$100.00
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

Gerry & Donna Pilot in Cambridge
Gerry & Donna Pilot in Cambridge
1 review Cambridge, ON
10/10

Service

We have had technicians from Carleton Refrigeration come into our home for Duct Cleaning, Air Conditioner, Furnace & HRV maintenance checkup & mostly recently dryer vent cleaning & the technicians were all very professional & pleasant to deal with. Office staff emailed us when to expect technicians on their scheduled dates & times & even included photo of technician who would be doing the service call & technician would follow up with a phone call when they were on their way.

Highly recommend this company to anyone needing their services.

Approximate cost of services:
$287.02
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Company Response

Thank you for this review. We appreciate that you chose our team and look forward to providing service again.

Fraser  in Almonte
Fraser in Almonte
3 reviews , ON
10/10

Great professional service

Once again, a very positive experience- Joel was pleasant and efficient, and took the time to explain to me the issue I may be facing with my A/C, and created a work estimate so I would know to expect, if the motor failed. Looking forward to the fall visit, which will be of the same caliber. So glad I switched to your organization for my A/C & Furnace needs!

Approximate cost of services:
$141.25
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Company Response

Thank you for taking the time to write this review. We are grateful that you chose our team and very happy to hear that we left with you completely satisfied with the process and the work performed.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Carleton Refrigeration Heating & Air Conditioning Ltd

Carleton Refrigeration, Heating and Air Conditioning Ltd.

"Your Comfort Specialists"

Our team of award winning professionals provide quality installation and service of Furnaces, Central Air Conditioning, Ductless Splits, Heat Pumps, Geothermal Systems, Water Heaters, Boilers, and Heat Recovery Ventilators (HRV).

Serving West Ottawa and the Ottawa Valley for 45 Years. A+ Member of BBB www.carletonrefrigeration.com

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
SERVICES
Convenient Financing or Rent To Own Plans available.
BRANDS
York, Tempstar, Waterfurnace, Napoleon, VanEE, Sanuvox, Honeywell, Giant
WEBSITE
http://carletonrefrigeration.com/
YEAR ESTABLISHED
1973
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
TSSA Licensed Contractor
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.