It only when the night is darkest that the brightest stars shine. It is easy for anyone to do well when things are going according to plan. But when unforeseen problems arise, that is when we are really put to the test. Klondike has always been a reputable company with helpful accommodating staff, but when a recent renovation project, facing a firm deadline, developed a severe problem due to a flooring supplier missing a critical delivery date, the Klondike project management team really shone. We had a tight schedule to finish all the work in our renovations because guests were coming the day after the work was to be done. The supplier’s delay threatened to leave our house in a mess when the guests arrived. Fortunately, Klondike arranged a temporary solution that allowed us to carry on in a normal manner, until the supplier could complete their work. This agility and innovation really saved the day for us and was greatly appreciated. The true stars were shining that night.
Overall, Jacqueline, we found the staff Klondike sent to work at our place were great: thoughtful, industrious, willing to do whatever we asked and ready to take on new directions when the unexpected occurred, like the water leak problem Dan discovered when he was working in the yoga room closet. As I mentioned earlier, Louie is a gem, Leif and Dan very helpful. Avery’s painting is very professional, and while he wasn’t always on site when he said he’d be here, his work is very good and he’d would always work late to make sure he got everything done that day.