Claude was hired to replace our tile floor on the main floor (approx 800 sq/ft) of our house. When the job was "done", the tiles were uneven, and kept coming loose. Claude recommended that I cover uneven areas with an area rug. Plus large areas of grout kept falling out. When I vacuumed my tile floor, my grout would come out.
When he would try to fix the loose tiles, his "repair" job would make the problem worse or the tiles were raised compared to the other tiles.
I also ended up with grout all over my kitchen cupboards. Plus they put holes in my walls when removing the old tiles and base boards that they promised to repair, but never did. They also never closed off the area in my house where they were working, so I had enormous amounts of dust/ mess all over my house. His worker also walked with his work boots into other parts of my house that they were not working in and scratched my newly finished hardwood floors.
I finally stopped calling Claude to fix loose tiles and grout issues.
- Approximate cost of services:
- $10,000.00
- Company Response
I am sorry to hear about your issues , we went out of our way to satisfy you , but unfortunately after many tries, sorry it did not work out there was only so much we can do for you