AWFUL PRICES! 380 DOLLARS FOR 20 MINUTES OF WORK! There was a leaking hot water pipe where an old t had been. I found the leak but had to go out of town before I was able to fix it. The t was no longer in service so the job was incredibly simple.... Take out the top and solder in a straight section of copper pipe.... There was no quote over the phone... (And their pricing scheme would allow for one) and a 65 dollar. "showing up fee" if you don't agree with their insane prices you waste 70 dollars on absolutely nothing.... And you are out a plumber!
He also didn't fix the pipe like he said he was going to... He couldn't solder it because he was too overweight to reach.. So he put in a section of pvc where he said he was going to put copper in.... And then told me that he should have charged me an "access fee" because it wasn't accessible enough but he was going to be nice.... 360 dollars for a glued in piece of pvc!!
- Approximate cost of services:
- $360.00
- Company Response
Thank you manual for taking the time and giving us your feed back about our service I've talked to the tech as to what was done at your home and can assure you that the repair was done up to todays standards with today's best material. I've also became aware that you were not on site when our tech was there so maybe you have been mis informed by the scope of the project and the time taken to complete the project. According to our gps units on the company trucks, the time dedicated towards this job was between 3:33pm to 6:17pm. Hopefully this information helps as I can understand the concern if you thought this was just a 20 minute job.