our strata used Olde English Window Cleaning & Pressure Washing for our annual window cleaning.
The sub contracted window cleaner accidentally scratched 5 of our windows. Very deep scratches. THe owner of the company came by to assess our windows and was very crass and unapologetic. He was unreasonable and only replaced 3 of the 5 windows.
He was unaccountable and unreasonable about the other 2 windows with similar deep scratches. " It is impossible that we scratched any of your windows. We use telescopic poles." When in fact the sub-contracted cleaner was on an extendable ladder that was leaning against our window.
At the end of the day he was NOT going to cover the other 2 windows. He went as far as to tell us that he would not cover anything if we didn't take the 3 window replacement he was offering.
- Approximate cost of services:
- $1,000.00