K & W Audio

Great installation service, very knowledgeable and provided very good components. I would recommend K&W to anyone investing in audio, home theatre equipment wishing to integrate centralised control and automation capabilities. Jeff is very discerning and attentive to customer needs and makes reliable and practical recommendations. A very happy customer.

Relationship with K&W ongoing almost 8 years now. Very professional, with lots of competency and knowledge, yet remaining approachable and personal at the same time. Always had the best fit-for-purpose solutions offered for a number of different projects/transactions, cognisant of price point too. Prompt responses every time when technical issues developed in remote and complex installations, and never gave up until resolved. No hesitation to recommend K&W Audio!

Excellent Service. They recommended to upgrade the equipment based on the size and compatibility. Installed new equipment and provided good service.
They followed up to make sure everything is working fine.

My home theater is great! Jeff and Mike at K&W helped me form the beginning of my basement home theater renovation, and I just watched my first movie. Wow! It sounds just fantastic and the huge 145” screen was totally the right way to go. I had though smaller to begin with, but they were right to push me to bigger – which is better.
They helped me with the initial planning, and I had their installer run the wires. Once I had my drywallers finish the space they had their installer come out and install and program my new Dolby Atmos surround system, with a Epson laser projector. They made it all work with one Control4 remote, and set it all up to look and sound it’s best.
If you are looking for a company to help with your home theater I would highly recommend the boys at K&W Audio!

Looking at previous reviews, they must be fake because these guys were friendly, knowledgeable and good at what they do. I went in with a planned budget of 25K, explained my new condo to them in detail, but they felt it would be best if they did an onsite visit to make sure. They didn't even charge me to drive out to Airdrie to see my place. They pointed out how I could save money by streamlining the system, and in the end I am so happy I took their advice as my system is better than I imagined at the start. Great job KW!

Company contracted for full in house audio and home theatre installation. Found their subcontractors to be generally lacking in experience/knowledge and grossly overpriced. Commonly had to get new subcontractors to redo their work. K&W staff were always trying to add unrequested equipment to the project to maximize their profits. I would not recommend this company for any project no matter how big or small.

Consultant came to my home, reviewed what was required. It was a small job for the addition to our existing components for our walk out basement theatre install and additional speakers. Explained that I had a new Yamaha receiver, but the consultant told me it wouldn't work. Bought an $800.00 Yamaha receiver that broke within 2 weeks of purchase. At this point their own audio installer informed me that my existing receiver was indeed adequate. Asked for a refund on the receiver that I had just purchased from
K & W (the one that broke after 2 weeks) and was not actually required for my system. Was rudely told that was not going to happen and that my question about return was "irrelevant". Disgusted with the service. Won't return. Never a phone call from the owner to discuss the issues.
Additionally, when I was doing some price comparisons, the pompous attitude from the sales consultant was that his price was fair, even though $150 more expensive on one item. His rationale: because he had spent 20 min in my home doing a consult..how dare I ask for a competitive price.