We chose Higher Grounds after receiving quotes from 2 other contractors in the Markham area. Though their granite selection stock on hand was limited, they had the granite - Tan Brown - that we were looking for, so it did not matter. First we met Jorge and he took time to explain the way his company did business and was upfront with all the costs. One of the best thing about higher grounds is that there are no hidden costs! They gave a rate that was all inclusive and better than the other 2. Jorge also showed us around his workshop and, being an engineer myself, I saw he had one of the best stone cutters in his shop. We were finally satisfied about Higher Grounds capabilities when we met Marcio who is the person who comes to do the templating as well as installation. Being a partner in the business, he has a vested interest in making sure everything has gone right and we were happy to know that a partner is supervising the granite installation.
They required a 10 day leadtime after the templating, and the whole scheduling and installation went smoothly. We explained Marcio where we wanted the taps placed and he was able to accomodate our requests, especially on the one side where 2 were next to each other. Our only minor complaint is that the joint where the 2 granite slabs come together could have been done better. But other than that, the granite edges and all the rest has worked out very well. A definate recommend!
- Approximate cost of services:
- $2,000.00
- Company Response
Jay,
We are keep on mind any little curbs, there will be implemented. Thank you for your comments.
Jorge