Sunik Roofing

Skylight Installation & Repair
Calgary AB T2C 1H9
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Reviews for Sunik Roofing

Average customer rating:
8.8 10 (39 reviews)

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Brent from Calgary
Brent from Calgary
1 review Calgary, AB
1/10

Eavestrough installation

Waited a month for them to show up to install the eavestrough. Once the job was completed there was no follow-up, until they wanted the bill paid.(3 weeks later)The crew partially cut some tree limbs to install eavestrough and didn't remove the limbs. They left them hanging from the tree. I phoned to see if they were going to have them removed, but I had paid bill already, so didn't hear back from Sunik. I also didn't give any permission to cut the limbs, and hope that the trees don't die this winter. I had asked the crew to leave some of the old eavestrough in my backyard, but this wasn't done. I inquired about this, and was told I could come by their dumpster, and pick some up. I was initially going to get them to replace my roof (a $15000 job) but was glad that I went with another company to do this. Their prices were the same, but the warranty was 5 times longer with the other company. I certainly would not recommend this company to any of my friends. They could learn some things from the competition.
It took me writing a review on HomeStars to get a response from this company. I am still waiting for any action to occur for the follow up promises that have been made from Sunik Roofing. It has been 3 months since your reply, and statement that "he is anxious to make this up to you". I guess he is not as anxious as me to get this rectified! I find it hard to believe that in a city of over 1 million people, that an arborist can not be found to take care of the mess that you people left behind. Now that the snow is gone, I am also picking up screws and eavestrough nails that were left behind. Your company is all talk and no action. Please don't insult my intelligence by making more empty service promises. All I ask is that you properly finish the job that I paid for!

Review has 1 previous version
Approximate cost of services:
$2,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hello Brent,

I understand that we have now completed the job to you satisfaction trees & Trough looked after

Thank you for the review, at Sunik we welcome all feedback. When comparing warrantees it is important to look at the CONTENT of the Warranty. With a Sunik Warranty we cover all damages including interior, if the leak is caused by poor workmanship. Our warranty can be extended for up to 10 years. After two years we offer to inspect your roof and maintain it for a small fee. Our warranty is very simple with very few exclusions, or ways to get out of our commitment. We are in our 26th year & have never had an issue honouring our warranty.

For example, Sunik has no exclusion for the amount of the damage we will cover. We carry a 2 million dollar insurance policy, for larger jobs we get a rider from our insurance company and insure the entire amount of the building's value.

You said your replacement roof is worth $15,000. If the company you chose stated in their warranty “The maximum liability is the total paid under service contract ". $15,000 is the maximum you can receive. Think of what your house is worth and all that is in it. 15k is a fraction of that. Accidents and leaks do happen, 2 years ago a reputable Calgary roofing company collapsed a roof.

Sunik offers to maintain your roof however, if the company you chose stated in their warranty 'it is up to you to maintain your roof', this puts the burden of proof of maintenance on you should you have a claim.

Most companies do not want to maintain a roof done by their competitor so it could be a challenge to find a reputable company to do the roof maintenance at a reasonable cost.

I apologize for not making it clear and getting your approval to cut your trees. The trees branches were in contact with the eavestroughs, and it was necessary for them to be moved / trimmed, but our estimator should have made that clear to you. Sunik will be happy to pick up the cost to have a reputable arborist come and repair your trees.

The eavestrough we removed were fastened with spikes making it impossible to salvage them. If you would still like some lengths of eavestroughing to use, we’d be happy to provide you with some new lengths free of charge for the small project you had in mind . Just let us know how much you’d like & we can happily have them delivered.

I checked into our records which show that you called in Nov.7th about the trees and the slope of garage trough, I also have a note from our trougher, which states he went to your house Nov 8th and corrected 2 lengths of trough, one at the garage and one at the front of the house due to these being sloped incorrectly . He told me he could not pick out the broken branches. Also there was no one home to confer with.

Marcus takes pride and is exceptional in regards to keeping his customers informed. He believes that he contacted you, but can not say for certain so it is quite possible he dropped the ball on a follow up to inform you that we had indeed re-sloped the trough Nov 8. I hope you can forgive him as he is a very competent certified journeymen estimator. I know he is anxious to make this up to you, he will be giving you a call shortly to ensure you are happy with the work and to see if there is anything else he can do to correct the situation.

At your service
Nick Sims
President
Sunik Roofing

 in Calgary
in Calgary
4 reviews Calgary, AB
10/10

Roofing Siding

Sunik Roofing is an outstanding company with high standards and I highly recommend them! This is hard to find these days in a city where contractors feel entitled to lazy work as work is always available. I had my roof and siding done after a hail storm. I will be honest and say I did have multiple problems with them. Humans will make mistakes and people are not perfect. But, it was how the problems were resolved that impressed me. I have always been able to have mature, professional, and reasonable discussions with Sunik Roofing. All problems were resolved in a manner that I feel all parties were respected. The management at Sunik Roofing is outstanding and will go above expectations to make sure you are happy and their reputation is sustained. I would highly recommend Sunik Roofing!

Approximate cost of services:
$500.00
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Ted Lefebvre from Calgary
Ted Lefebvre from Calgary
1 review Calgary, AB
10/10

Re-Roof with concrete tile

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Federico {Fred] and his three man crew were great and they worked from Easter Thursday thru Easter Sunday. They did a great job with daily pick up / clean up. The roof looks great and I have had many compliments from neifgbours I know and one's that have introduced themselves.
Thanks to Nicholas for getting this done, and Thanks to Fred and his Crew for a job well done.

Approximate cost of services:
$35,000.00
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Ron and Lori from Calgary
Ron and Lori from Calgary
1 review Calgary, AB
8/10

Re Roof W Calgary

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Robert to you and your team we would like to say a sincere thank you.
We have and will continue to recommend Sunik Roofing. All of
your team were very polite and professional.
Robert your kindness and help were very much appreciated.

Thank You

Approximate cost of services:
$40,000.00
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Company Response

Ron and Lori, thanks for the great review. Rob is a long time valued team member, Rob wears many hats at Sunik. He is Haig certified Hail inspector. Rob is also our designated Safety Officer, Your referrals are appreciated. Thanks for choosing Sunik.

Bob from Chestermere
Bob from Chestermere
1 review Chestermere, AB
9/10

replaced our roof

Sunik replaced our roof, and I am happy with the work that was done. The work was done well, we had a bit of a glitch along the way (mainly due to weather problems) but they dealt with these issues in a reasonable and timely way. Anytime I contacted them they were quick to respond which was appreciated.

Approximate cost of services:
$0.00
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Josie from Chestermere
Josie from Chestermere
1 review Chestermere, AB
10/10

new roof

They were awesome. They put in a whole new roof and we were quite happy with the work that was done.They were punctual, cleaned up and came back to follow up on the project. Sunik was recommended to us by a number ff family and friends who also had good experiences, and they gave the cheapest quote.

Approximate cost of services:
$0.00
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Company Response

Josie a belated thanks for your review, We do inspect every job, and double check the clean ups, Our team is here to serve, Thank you for choosing Sunik Roofing, four time Consumers Choice Award recipient for Top Service provider in Southern Alberta.

Julie from Chestermere
Julie from Chestermere
1 review Chestermere, AB
10/10

roof and eavestroughs

Sunik Roofing was great! The did the roof and the eavestroughs. They were fantastic to work with, we have a complicated roof and there was always someone there to supervise the work from 7:30am until dark until it was complete. We have dogs and I was impressed with the effort them made to keep the job clean the whole time they worked, ensuring our dogs didn’t pick anything up. They were excellent!

Approximate cost of services:
$0.00
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Company Response

Thanks Julie,
We do have the shingling experience to do those complicated jobs as we have 6 journeymen roofers on staff, certified by the province of Alberta.
We do like working in Chestermere. We also love dogs.
at Sunik Roofing we let our team bring their dogs to work. We can have up to 9 dogs in our building any given day. They give us great joy. Thanks for choosing Sunik Roofing The Shingling Experts.

Mark from Calgary
Mark from Calgary
1 review Calgary, AB
8/10

Roof Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The crew did a great job even though they went really fast. I was unsure about the look of the roof, but once the shingles settled it looked great! My wife especially likes how it looks.

Marcus was very professional and patient when answering my question and addressing my concerns. I also especially appreciated not having to make payment until the job was COMPLETE, this shows the integrity of Sunik.

Approximate cost of services:
$12,000.00
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Company Response

Thank you Mark. At Sunik Roofing we do not ask for payment until the job is complete. We do not require money down and estimates are free. Integrity is a large part of who we are. Did you know that in the year 2000 Sunik was awarded The Ethics Award for small Business by the BBB of Southern Alberta?

Mori from Calgary
Mori from Calgary
1 review Calgary, AB
0/10

Re-Roof

After the hale storm in 2012, my insurance referred us to Sunik and replaced my roof in early 2013 (believe me I insist for Spring but they just showed up one Saturday). First of all the crew was really slow and sloppy and it took them 5 days to finish my roof. They had to re-order the shingles three times because their estimation was low. The last time, they delivered the shingles, they left it in the middle of my drive way in the evening, without notifying me and in the morning when I was backing up, I damaged my bumper.
Then few month later, I started to feel I have pigeons in my soffit. My neighbour who has been here since this house has been built told me that there has been no history of pigeons before. After spending good chunk of money, I found that an opening was created during re-roofing by careless job and careless inspection (or I call it no inspection). So now I have a lot of pigeons in my soffit and possible attic and I need to spend money on exterminators to get them out and changing soffits which is full of pigeons droppings. Then I need to fight with insurance to see if I can get my money back. What a headache for a simple roof job.

Approximate cost of services:
$10,000.00
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Sharon Glovacka in Calgary
Sharon Glovacka in Calgary
2 reviews CALGARY, AB
10/10

New Roof

Needed a new roof, Sunik was prompt and very courteous, they gave us lots of information to work with and the project was completed in only 2 days! Would recommend this company to anyone!

Approximate cost of services:
$4,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sunik Roofing

Sunik Roofing Calgary/ Airdrie has been building a business based on introducing innovations and becoming a leader in the sloped roofing sector since 1989. We have a commitment and dedication to excellence. Our skilled tradesmen are specialists in their field, using only approved materials from reputable manufacturers. Sunik Roofing specializes ...
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