Floform Countertops

Had countertops placed in brand new build under 1yr ago purchased this product because of lifetime warranty . Lifetime warranty is a false statement o had used a crock pot on the counter and after picking up the pot the countertop had a 10inch crack moving through it. I called to get it replaced and looked at and cambria floform said this isn't something they warranty watch out for this company they don't warranty there product they offered to patch putty it but with it being under a year old a better solution should have been offered so much for a lifetime warranty