Benner Plumbing & Heating Ltd

Plumbing
Calgary AB T2E 3V8
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Plumbing
Benner Plumbing & Heating Ltd
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66%

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Reviews by rating (past 12 months)

Reviews for Benner Plumbing & Heating Ltd

Average customer rating:
7 10 (30 reviews)

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Karen  from Calgary
Karen from Calgary
2 reviews Calgary, AB
8/10

Furnace repair

Furnace in my 3-unit rental property decided not to work on a very cold day! Called Benner & someone came out that afternoon--later than they said, but they were probably very busy. Repairman was there for about 1 1/2 hours & fixed the problem. Only complaint is that I wasn't called, as I had requested, to be told what the problem was & how much it might cost to fix it. Old parts were left for me to see. Would have been nice if they had tidied up & left the area as they found it. Otherwise, am pleased with the service.

Approximate cost of services:
$450.00
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Jim Fries from Calgary
Jim Fries from Calgary
9 reviews Calgary, AB
10/10

Pool Heater Service

These guys are great! Didn't do work until they checked with us. It has been hard to find a good plumber to take care of the pool heater as they aren't that common. I wouldn't hesitate to recommend these folks. It has been a pleasure.

Approximate cost of services:
$600.00
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Keith Wood in Calgary
Keith Wood in Calgary
8 reviews Calgary, AB
10/10

Basement Bathroom

I really appreciate Benner Plumbing because they have everything you need for your plumbing. They have the product when no one else does. They are very willing to explain how things work and how to do a tricky job. They are very professional and never pushy.

Approximate cost of services:
$2,500.00
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Vince Ho in Calgary
Vince Ho in Calgary
9 reviews Calgary, AB
8/10

Faucet Replacement Parts

We were recommended by a contractor to go to Benner plumbing to find some harder to find replacement parts for our leaky faucet that we had trouble locating at the big box stores. The staff were knowledgable and able to find the part that we needed in a timely manner. I would definitely check these guys out if you have any non-standard specialty type faucets or plumbing that needs replacing.

Approximate cost of services:
$24.99
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Grif McDuf
Grif McDuf
3 reviews Calgary, AB
9/10

Changing double valve shower to single

Went in to try and replace our old 1950's double valve shower assembly. The staff were very knowledgable and assisted in picking out parts to assist in the renovation. They clearly showed us how to install the new assembly and offered extra parts to assist if we ran into issues. It was a more expensive than some of the bigger box stores, but you definitely don't get service like this anywhere else.

Approximate cost of services:
$350.00
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Brian Juke from Calgary
Brian Juke from Calgary
4 reviews Calgary, AB
10/10

sink installation

I had Benner plumbing come and install a new sink after getting my countertops refinished and I was concerned that the finish would be chipped from the installation. They made sure that my new finish was preserved. They were courteous and quick.

Approximate cost of services:
$475.00
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sonny from Calgary
sonny from Calgary
2 reviews Calgary, AB
3/10

Renovation of a 30 year old house which had polybutylene lines throughout. Also, rearrangement of water lines in kitchen and ensuite bathroom.

Friendly and on time and worked on my house for about 5 days (non-consecutive). Clean-up okay but would unplug/unhook appliances and not plug them back in (food in fridge went off and water from washing machine leaked to floor beneath). Also, didn't turn valves off so hot and cold water were blending before the faucet so that I only had luke-warm water until we figured out what the problem was. Nice guy but everytime I would be left with a problem to fix.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Be more conscientious when working - remember to put things back they way they found them.
Any advice to offer fellow homeowners facing a similar project?
I would not use them again unless I was sure they were sending a more experienced guy out.
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Jessica in Calgary
Jessica in Calgary
3 reviews Calgary, AB
8/10

New toilet

After doing some research on water conservation we decided to switch our old toilet to the new 2 button water conserving toilet. Benner Plumbing sent someone out who removed our old toilet and disposed of it (after I got to destroy it with a hammer!). The new toilet was installed and immediately functioning. Our water bill is quite a bit lower and we couldnt be happier!

Approximate cost of services:
$0.00
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Sze Yeung in Calgary
Sze Yeung in Calgary
4 reviews Calgary, AB
10/10

Finding bathroom faucet parts

My husband and I were directed by another retailer to Benner's plumbing to locate a part for our 2005 bathroom faucet as the part was quite difficult to find seeing that 7 years was considered "ancient" in plumbing terms. As the bathroom had two faucets, we did not want to change both faucets or have mismatching ones. We found the part at one small plumbing shop but that store was charging $50 for the cartridge, which we were advised to not pay another above $20 as we could just change the faucet if it was very expensive to change the cartridge. Luckily, we were directed to Benner's and the same part ended up costing only $20, and we were quite impressed with the knowledgeable staff, but most importantly, it was a bargain compared to the previous shop. We feel that Benner's is reasonable in prices and not out to charge exorbitantly.

Approximate cost of services:
$20.00
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