Jay at Magnum Opus provided excellent service and follow-up. The price was a bit lower than others who quoted me, as well. I had runners installed up two full flights of stairs. It was done quickly and the attention to detail by the installer was impeccable. He was meticulous. I accidentally overpaid and Jay was quick to notice it and let me know, refunding me the overage right away. I honestly never would have noticed. That type of integrity is notable! So appreciated. Would definitely recommend Magnum Opus.