Wow this company under which ever name they are using is bordering on fraud. Their staff Angelina and Diane in particular need a course in people skills. Wait till your blinds discolour and try to have a conversation with these two people. Diane left me a message that my warranty had run out at 12 years but when I called back to let her know that they were only 11 years old, she then changed her story to 10 years. I have spent 3 weeks of my life playing phone tag with these 2 ignorant people only to be hung up on today by Diane. I'm sure anyone who has dealt with her knows where I can shove my shutters. I had my entire home done by this company. The sun damage is only on the back of my home, and the warranty was lifetime if you were the original owners. Check the BBB, I wish I had before buying from this company. If there is anyone wishing to do a class action suit, please feel free to contact me.
Patricia
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?