Our old existing central vacuum system had low suction so I was in search of a reputable company to identify and fix the issue. I found the Etobicoke Service Centre online and based on some of the Google reviews, I decided to make the call. After speaking with Bill, the owner, I knew I had made the right decision. Bill was knowledgable and thorough in his explanation, came to our house promptly, assessed and uncovered the problem immediately (we had done some renovations and the vacuum pipeline had been knocked out of alignment). He found the precise location, cut out a piece of the drywall to get to the pipe and fixed it immediately. Although the immediate problem was resolved, we knew that our system was old and didn't have enough suction based on the size of our home, so based on Bill's recommendations, we decided to replace our unit altogether. We are extremely satisfied with the new system. We didn't realize how bad our old system was until we installed the new one. The vacuum works great, has powerful suction and the installation process was very smooth. Thank you Bill, for your professionalism, recommendations and overall great service. I would highly recommend this company.