Do not use this company. The sales guy that came out was friendly and that part went smooth. Next the installers. The were friendly and very polite. Couldn't have wanted more there.
Now for the down side. There was a small part broken on my air conditioner while installing. I was told they were going to order the part and give me a call. 3 weeks later no call so I called them. Still nothing was even ordered and yet I was told that my air conditioner would only last without this part for about a month.
After taking a day off for them to come fix it, I get a call that they have to cancel and reschedule. They finally worked me in for today at 2 pm. It's now 3:30 and no sign of them and not even a call to say they are going to late. I called their line and the girl told me she'll send them a message but couldn't tell me anything more.
This is the MOST unprofessional company I have ever done business with and wouldnt recommend them if they were the last company on the planet.
Once they have your money, they just don't care anymore.
I thought because they were part of a "big name chain" things would be better then going with the small local guy......stupid me!
- Approximate cost of services:
- $4,500.00