Northwest Gas Ltd

Heating & Air Conditioning
Brampton ON L6T 4Z6
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

82%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Northwest Gas Ltd

Average customer rating:
10 10 (148 reviews)

Sort by

Jeanette in Brampton
Jeanette in Brampton
2 reviews Brampton, ON
10/10

Furnace check an maintenance.

Derek came to check our furnace as it was acting flaky. He checked it out and performd a maintenance. Derek was professional and honest and we did not feel like we were being told we need an unecessary product or service. This is not the first time we called Northwest Gas for maintenance and a check-up and this has been our experience the two other previous times. This is why we continue to call Northwest Gas.

Approximate cost of services:
$107.00
Was this review helpful?
Company Response

Awesome; Thank you!
Based on their experience our technicians provide only their best and honest opinions. We appreciate your review and will share it with Derek.

Ange in Brampton
Ange in Brampton
2 reviews Brampton, ON
10/10

Furnace Failure

Furnace died during one of the coldest nights of the year. Had Derek & John come out to troubleshoot the problem. They replaced a faulty logic board - Problem solved! Found both gentlemen to be very knowledgeable and professional. Would recommend Northwest Gas.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank You!
We will share this terrific review with John & Derek.They are two of our best Technicians!

 in Brampton
in Brampton
1 review Brampton, ON
10/10

Leaking tankless water heater

My tankless water heater was leaking. Northwest was able to send John and Derek within a few hours of my call. They were able to identify the broken part and was repaired the same day.

Really happy with the service!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Glad to hear! John and Derek do a lot of work on the Navien water heaters making them very knowledgeable with the tankless systems.
We will definitely share your great review with them. Thank you!

Anutaj in Brampton
Anutaj in Brampton
1 review Brampton, ON
10/10

Heat was not working

The heat of my house stopped working and these guys got it fixed faster and sooner.it was -15 outside, Derek was amazing and understanding especially that we have a 2 yr old.Thanks to them we got our heat running again.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you! Especially on cold days our techs are working tirelessly to ensure our customers receive the comfort they deserve in their home.We will share your great review with Derek.

Siobhain from Mississauga
Siobhain from Mississauga
1 review Mississauga, ON
10/10

Gas line installation

The 2 Northwest Gas workers who came to install a gas line for our kitchen gas stove were very professional and knowledgeable. They were also very conscious and respectful of our home - they wore overshoes to protect our floors, vacuumed the work area and left everything very clean. In addition, when we searched for reviews on HomeStars and called Northwest Gas, it was great that our call was answered immediately by a helpful operator who provided great initial guidance on pricing and booked an appointment for us promplty.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for your review. We appreciate your business and would be happy to do work for you in the future :)

Slaven from Brampton
Slaven from Brampton
1 review Brampton, ON
10/10

Air conditioning unit

By far the best HVAC company that i dealt with. Nortwest Gas has extremely plesant technicans who are known for their reputation of quality service and instalation.I would/will recommend NortwestGas!!

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for your great review Slaven, we appreciate your business
and thanks for sharing your experience with us.

Joseph Sidarous from Mississauga
Joseph Sidarous from Mississauga
1 review Mississauga, ON
10/10

Install tankless waterheater

Northwest gas was recommended by Navien USA as a certified installer for their tankless waterheater. On May 2013, I called Anthony, he came and gave me a quote to supply and install Navien NPE 240 tankless waterheater. His quote was little higher than the cheapest quote I get. However the professionalism and overall rating was the highest. Therfore, I decided to go with Northwest Gas. Anthony show-up on time with his assist, installed the tankless, remove the hot water tank and return it to the rental company. Even He called Navien to set up the account and commence the warranty. On May 2014, Anthony called remaining me with the one year service date and he show-up on time and done it.
After 2 years, I'm very satisfied with the service I got and with my purchase. I highly recommend Anthony to do this work again.

Approximate cost of services:
$2,869.00
Was this review helpful?
Company Response

Thank you for your review Joseph, we greatly appreciate your business.

H.B.Jackson from Milton
H.B.Jackson from Milton
1 review Milton, ON
10/10

Hot Water Tank

HI:A service tech(Ricky) came down and did a great job of servicing my rental tank.He was polite and knowledgeable.I am sure he will go far in this industry.
A good hire North West Gas!!!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for your great review Mr Jackson Ricky is one of our up and coming young technicians we will let him know thanks again and have a great day.

Jailall from Brampton
Jailall from Brampton
1 review Brampton, ON
10/10

Gas lines

The first time Anthony came into my home to outline a gas line job I wanted done I was truly impressed by how mannerly and respectful he was.Today August 25,2014 I had the gas line job completed by Marshall and Daniel and was highly satisfied with how the job was carried out from start to end. As a handy man myself I am extremely critical of technicians that come into my home but based on the professional performance I've experienced with ALL three of the technicians I dealt with from Northwest I would definitely recommend this company and will be using their services in the future because I can rely on them to be honest,prompt and knowledgeable.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Thanks Jailall for the great review, l will be sure to relay the review to the technicians and thanks for sharing your experience with us.

Sarina Koshy from Mississauga
Sarina Koshy from Mississauga
2 reviews Mississauga, ON
8/10

Navien water heater

Just dealt with your representative Anthony who sorted out a problem with the Navien Water heater. Anthony was punctual, friendly and efficient with his work. He delivered on his commitments in a timely manner without having the need for me to follow up. He was also informative and clear with explaining what the problem was. Thank you Anthony!

Approximate cost of services:
$460.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for your support we appreciate your business thanks for sharing your experience with us, Athony is one of are top notch technican.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northwest Gas Ltd

Northwest Gas is a fully licensed company specializing in sales, installation, servicing and repair of residential and commercial heating and air conditioning equipment.Servicing the GTA's heating and cooling needs since 1985. At Northwest Gas Ltd we build our reputation on providing dependable superior quality products and service to the consumer at competitive prices. Northwest Gas Ltd. operates in a professional manner and will treat your property with the respect it deserves.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnace, Air Conditioners,Water Heaters,Tankless,Ductless systems Humidifiers, Air cleaners,Roof tops, unit heaters, Domestic hot water Boilers, Heating Boilers, Tube Heaters,Hi-vilocity systems, Combo systems
SERVICES
Sales, Service, Installation,Maintenace,Gas piping, Finance, Rentals, Warranty Protection Plans on Hvac Eqipment.
BRANDS
American standard, Trane, Lennox, York, Carrier,Gsw,Rheem, Ruud, A-O Smith, Navien, Tempmizer, Keeprite, Goodman,
SPECIALITIES
Navien tankless , combo systems , high vilocity systems ,Furnace, air conditoners, Gas work, heat pumps, water cooled, roof tops, wall fits.
WEBSITE
http://www.northwestgas.ca
YEAR ESTABLISHED
1985
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Visa, Master card, Amex, Cheque, Enbridge billing
LICENSES
Gas, Air-conditioning
MEMBERSHIPS
HRAI, ACMO,TSSA,OPA Rebate
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.