All Weather Windows

Ordered a door from the company and it has nothing but a hassle since. They delivered my door with a hole in my sidelite because they messed up my order (I ordered a solid sidelite, so when they installed the wrong sidelite, they just left a hole where the glass should be since there was no glass to install), and then when they ordered the new sidelite, they ordered the wrong colour. By the time I get my door, it will be 7 weeks from the date I should have had it. Don't waste your time and money!

I ordered all our windows and main door from All-Weather thru Turkstra 7 weeks ago and I'm still waiting. I ordered the Challenger series windows which should only take 2-3 weeks for delivery. Everything on my build is at a stand still because we can't close up the house. The trades for obvious reason do not want to install work in a house that is completely open to the elements and to potential vandals and thief. We can't finish the exterior of the house because there's no windows. But what's more frustrating than the delay is not knowing what is going on! They have provided a timeframe for delivery that has come and gone. They won't supply my dealer with an actual delivery date. There was some explanation about additional delays because of my door and that they want to delivery the entire order and not in bits and pieces. So to save administration cost they did not break out my order so I can get my windows sooner... now that's being customer focus??.

I've asked for my dealer to cancel my order so I can order new windows from another company. We're bumping into Fall and soon winter... will I get my windows before then? Likely not. Cutting my losses and starting fresh with a new company.
Lesson for me is to have both the dealer and All-Weather commit to a delivery date on the contract or simply don't go with the company.

Disappointed.

In December 2010 we had 8 windows installed by All Weather. Wendy the salesperson was great and did a really detailed inspection of what we would need. The install came on time, and clean up was great. Price was very good. I would recommend then to anyone.

All Weather Windows had a good product at about the middle price range compared to the competition. After some negotiating, we were able to bring the price down to within 5% of the lowest price quoted.

3/4 Large windows were great, fast, efficient. The 4th window the company had to re-measure and deliver 4 times. 4 separate booked installations. The final product looked good from the outside, but the installers put inside trim that was smaller than the previous trim, so there was a 1" gap surrounding the window that needed to be mudded & painted. Of course this being an old paint job, impossible to match, had to re-paint the entire 2 floor foyer, balcony, staircase wall, etc. costing me an additional $1500.

We built a brand new home and orderd all our window and doors from All Weather Windows out of Cananda. About three months after we moved in we had one window that you can not see out at all because it is all fogged up and a french door that leaks and is also foggy. I tried to contact them by email which apparently was a mistake! They started out really nice that they wanted to help and then just gave me the run around. I have never got them to do a thing about their windows because they quit responding at all. I would not recommend these windows if they were the last company in the world!

Windows are OK- price of the product fairy well corresponds with the quality of the product.
Sales person Barret is very pleasant person to deal with, timely, professional, and the only one, in my opinion, who is reliable.
Installation crew (sub-contracted), including office staff at All Weather Windows is another story. The installation, unfortunately, did not begin as planned ( planned on two day project starting Monday). Things that stood out are:
1.Prepare to be told things that are not entirely true (re;installation). My husband is in construction, so he very well knows all in’s-and-out’s
2.Be ready to be told by office staff(different for sales presonnel), that they are not willing not deal with issue since your initial contact at the office is on vacation; meanwhile your newly installed($$)drywall is getting damaged.
3. If you have an accent and no other excuses can be made up, you may be told by installer that misunderstanding is due to language barrier (it was phrased slightly differently).
All other things are minor and are manageable to accept.

After the install examined the workmanship
calking on the outside isn't professional done gaps left for rain to enter
they broke alot of the vinyl siding then silicone the crack pieces
trim around the windows not evenly jointed together
they left the place a mess didn't clean up well example insulation left on the our pillows in the bedroom
called many times no reply back they just take you money then say good bye
so for $1500 a window installed
the windows are great but devalued the look of the outside of our house

New windows were needed in my home. We called this company and they were very professional. They were polite to me. Their quote seemed reasonable so we hired them, and now we have great new windows. No real complaints here. I recomment them.

All weather windows delivered as agreed. Delay in original contract date. Company made a tangible compensation. Work completed as re-scheduled. Minor hiccup on call back to rectify minor drywall damage.