After a pipe burst our insurance company listed First General as one of their approved contractors in the local area.
Our initial contacts with the company were very good, came down right away to clean up the water and discuss how repairs would proceed but when the work actually started most of teh workers did terrible quality work. Many of their various staff complained to us that they weren't supposed to be doing what they were asked to do. For instance and drywaller was installing our sink and hooking up plumbing. When I pointed out that he had not put any gasket or plumbing putting between the sink and counter he said it didn't matter (which it absolutely does). When I called the foreman (who was never on site except for initial discussions and occasional drop-in's) he came down and told the drywaller to take it out and do it right. He told the foreman to "do it yourself" and walked away. The drywaller was also installing cabinets and hooking up electrical!
This was typical of our experience. Eventually we got so tired of the sheer incompetence that we contacted out insurance comany and said we wanted to change contractors and why. They agreed and we replaced First General with another contractor to finish up the work.
Avoid these guys. All they do is try to cut corners and use whatever staff they have on hand.
- Approximate cost of services:
- $35,000.00