Prestige Railings & Stairs Ltd

Railings
Calgary AB T1Y 7J7
Write a Review
Write a Review

Recommended Professionals

97%(15 reviews)
91%(2 reviews)
98%(14 reviews)
97%(15 reviews)
91%(2 reviews)
98%(14 reviews)
HomeStars
Railings
Prestige Railings & Stairs Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

70%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Prestige Railings & Stairs Ltd

Average customer rating:
8.2 10 (12 reviews)

Sort by

Eleanor & Peter in Calgary
Eleanor & Peter in Calgary
1 review Calgary, AB
10/10

Great service and communication

Worked with Kody. Although it was a smallish job, he gave it his full attention and they were happy to send someone to repair a small spot after full payment had been made. No other company would quote

Approximate cost of services:
$3,716.45
1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
0/10

Rail removal and installation

Poor salesman communication
When communication was finally established over concerns of installers ability, knowledge and workmanship salesman was dismissive and condicending
When it was brought to the attention of management that the railings were loose and wobbling and that the handrail was installed well outside of building code height restrictions they did send out a much better qualified person to tear out and redo the job which was appreciated.
Some minor issues lingered for which salesman never responded and when his management was contacted they promised to look into it but then never did respond after that.
All names withheld for fear of litigations as seen in the news of late.

Approximate cost of services:
$3,000.00
Was this review helpful?
Ken in Calgary
Ken in Calgary
1 review Calgary, AB
10/10

Railing

Great work from start to finish. Sales, production, delivery went well. Installation by Ian was excellent, worked late to complete the job in one day. Very pleased with the result.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for the great review Ken. I'm so glad you're happy with the job and how everything turned out!

Mark and Gloria in Calgary
Mark and Gloria in Calgary
1 review Calgary, AB
10/10

Stair railings - demo and install

From starting quote, to demo and installation everyone we dealt with at Prestige delivered. They were on time, courteous and neat but the end result is what we were most impressed with. Ian is a fantastic craftsman and the railings look spectacular. Thanks for a great job all.

Approximate cost of services:
$3,600.00
Was this review helpful?
Company Response

Thank you for the kind review! Please let us know if you ever need anything else!

David in Calgary in Calgary
David in Calgary in Calgary
1 review Calgary, AB
8/10

Replacement Stairs

Ordered this replacement stairwell and new railing around Mid June. It took awhile to get the measurements and the stairs and railing built, but was finally installed on July 21 with the finishing done on July 22. There were a few issues some problems around a pocket door and reinforcing that should have been done while the drywall was off. This was probably my fault. In any case the stairs and railing are now in and we are just trying to finalize staining.

The stairs and railing look beautiful and we are very happy with the final look. Great job Prestige. Anyone I talked to at Prestige was helpful and courteous including the 3 different installers we dealt with.

Approximate cost of services:
$6,500.00
Was this review helpful?
Linda C.
Linda C.
9 reviews Calgary, AB
10/10

Railings for our Home Renovation

Prestige is an exceptionally professional company. We were impressed with Kody who guided us through the rail selection process and gave us a quote that outlined all the details and then scheduled our install. He answered all our questions and gave us all the info we needed to prepare for the install.

George, the installer, showed up exactly on time and did an absolutely stunning job in our home. All the wood finishing was done immaculately and George is obviously highly skilled. He cleaned up the area as if he never had been there.

Honestly, I didn't expect the high quality of the wood and the finishing details that were provided in the service. Prestige exceeded my expectations and I am thrilled. Wish the rest of our reno went as smoothly as this install did.

Thanks Prestige for the beautiful job and making my day!

I would highly recommend this company!

Approximate cost of services:
$3,000.00
Was this review helpful?
branko in Pasadena
branko in Pasadena
1 review Calgary, AB
10/10

New maple railings placed in recently purchased Calgary house

We have placed new maple railings at our recently purchased house in Calgary. Did not know much about railings and Prestige before. My experience with the company was great. Technician who completed railing was very professional, friendly and kind and provided service to the highest level possible. Would recommend Prestige to others.

Approximate cost of services:
$8,000.00
Was this review helpful?
Pat in Calgary
Pat in Calgary
3 reviews Calgary, AB
10/10

Staircase Replacement

We are doing a renovation and wanted to put in a new wood/rod-iron railing. Right from the start Kody our sales rep, was very helpful and professional. The technician Kyle came out to install the railing, was a really nice guy too and did an excellent job. It was such a great experience that we are having them build our fireplace posts as well. Thanks you guys - we love our new railing, it's beautiful!!

Approximate cost of services:
$5,600.00
Was this review helpful?
Ruth in Calgary
Ruth in Calgary
1 review Calgary, AB
10/10

Cappings to stairwell

I had Prestige replace my cappings to my stairwell, after I had new hardwood put in. It was a difficult job because the wall was crooked from the original construction of the home. Due to the difficulty, the first attempt created a narrow board to accommodate the wall. I was not initially pleased, so contact the company, who put me in touch with the owner, Kevin, who reassured me that they could try to modify a new capping to fit the wave of the wall and make the top and bottom the size that matches the original work done by prestige 10 years ago when I built the home.

When Eric, their qualified technician redid it, I was so pleased with the outcome. I am impressed that even for a small job, they put their best efforts into this job, by completing a redo to my satisfaction.

I would recommend this company to any one in Calgary. They are the most pleasant, kindest and qualified people for these type of jobs, that one can find. In case the stars do not reflect in this email.... I would give them a 10/10. They are absolutely awesome!!

Photos not available as I have to get the stainer in. But trust my word!!

Ruth

Approximate cost of services:
$582.00
Was this review helpful?
Vanessa from Calgary
Vanessa from Calgary
6 reviews Calgary, AB
10/10

Maple Railing and repair

We built our home 8 years ago and the craftsmanship of the railings have been great. They have held up very well over the years but there is one stand alone post at the top of our stairs that divides the hallway and the bonus room that became quite loose over the years with continued use. I am impressed that with a phone call and a few emails to show the problem they sent out a service tech to correct the issue without question within a week. The tech did an even better job than expected by not having to drill into the post to better secure it and he cleaned up after as well. Very impressed with their after service and workmanship.

Approximate cost of services:
$0.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Railings pros in Calgary?