Windows & Doors Installation & Service review in
Calgary
We purchased 2 regular doors and a set of patio doors from Lux. One of the doors was ordered the wrong size by their sales rep. They wouldn't make good on the mistake - no replacement/refund. Next the silicone seal was not applied properly at their factory on one of the door frames. I had to go pick some up and apply it myself. Now the bronze cladding is coming away from the frame - and they won't schedule a service to come until 35 days from my call. There s no follow up and no service - they don't stand behind their product and they blame everyone else for why their products are of poor quality.
- Approximate cost of services:
- $1,000.00
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