Boehmers/Cronin Emery Home Services by Enercare

Formerly Boehmers/Cronin Emery Service Experts
Heating & Air Conditioning
Cambridge ON N3E 1A3
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Heating & Air Conditioning
Boehmers/Cronin Emery Home Services by Enercare
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86%

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Reviews by rating (past 12 months)

Reviews for Boehmers/Cronin Emery Home Services by Enercare

Average customer rating:
9.7 10 (288 reviews)

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Private User
Private User
Private User reviews Kitchener, ON
10/10

Fast installation

The installation of the new furnace and air conditioning went extremely well. I would hire this firm again in an instant. The reps were helpful, polite and friendly. The guys came really prepared and they were careful not to bang the walls as they brought in and out large pieces. Given the narrow stairway, that was really impressive. They took away all the garbage and old parts and were finished by 3:30pm.

Approximate cost of services:
$0.00
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Company Response

We are happy that the team worked together to provide you with an excellent experience and we appreciate you choosing Boehmers/Cronin Emery Service Experts for your new furnace and air conditioner!

Willy in Kitchener
Willy in Kitchener
1 review Kitchener, ON
10/10

Annual service

Kurtis Morris, the service technician was on time, very efficient, helpful, explained the process in detail and was very personable. He is a great representative of this company. Well done.

Approximate cost of services:
$100.00
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Company Response

Thank you for this great review for Kurtis!

Private User
Private User
Private User reviews Kitchener, ON
10/10

HVAC INSTALLATION

Since I worked at Union Gas (SW Ont Gas Distribution Company) my expectations are pretty high when it comes to any HVAC services being done in my home. We paid a little more for our system with Boehmers because we expected 1st class service and that is exactly what we got!
Rob and John were amazing ! They arrived on time, they were careful to wear their indoor booties and lay down mats to insure they didn't track in dirt as they moved in and out of the house, finished installing the furnace, AC, humidifier, air cleaner and t-stat quicker than we expected, and thoroughly explained all operating instructions before they left. Our job was a little more complex as well since they had to redirect all the Hi Eff venting as well. I would highly recommend Boehmers - and Rob and John in particular if you are looking for 1st class professional installation of a new heating/cooling system........Lillian - Kitchener

Approximate cost of services:
$10,000.00
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Company Response

We cannot thank you enough for taking the time to write this incredible review! We are happy that the entire team worked together to provide you with an excellent experience and we appreciate your kind recommendation. We look forward to continue working with you and hope you have wonderful New Year!

Tammy in Kitchener
Tammy in Kitchener
1 review Kitchener, ON
10/10

heating and air conditioning

Alex and Curtis where very professional and knowlegeable when they installed my equipment. Answered all my questions and provided me with more information on our new furance. the installers where courteous and on time, cleaned up after themselves. i recommend Boehmers/Cronin Emery, as a great company to choose when you need a furance or repairs done right.
I would also like to add that when the salesperson came to my home (AL) did not push me into buying the furance. When the decision to purchase was final, we call Boehmers. We are very happy with the new furance and can't wait for summer to try out the A/C.

Approximate cost of services:
$1,100,000.00
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Company Response

Thank you for this great review and recommendation! We are happy to hear that Alex and Curtis worked together to provide you with an excellent experience and we hope you're enjoying your new system. Happy New Year!

Sergio Baylet  in Mississauga
Sergio Baylet in Mississauga
2 reviews Cambridge, ON
10/10

Furnace Services

Wow.... who doesn't hate spending money on repairs home or anything else that won't amount in fun times. my wife and myself had a horrible time with another company regarding our Furnace breaking down and their estimated cost of their so called repair (1230.00) . My wife found Boehmers/Cronin Emery within our town "Cambridge" and we arranged for a second opinion. Jody who answered our call at Boehmers actually cared to take our call and spend the time it took to calm my wife down and provided top notch service, Jody provided a window of 2 hours of when her service Tech would be coming to address our Furnace issues. Mark pulled on to our driveway within the time outlined by his supporting staff. Mark is by far the most professional Service Tech I have had the pleasure to deal with. Mark was informative and walked me through the problem with my furnace. he took the time to explain why I was having the issues, and further advised why I would not be spending the 1,200.00 + dollars that the previous company informed would cost to fix my current unit. I am a hands on; handyman kinda of guy, I do almost everything in the house and with our cars on my own, so I am well aware when someone is misleading me or providing symptoms that are not logical. if you are having problems with your heating or AC I would strongly recommend Boehmers/Cronin Emery. Our second opinion cost us $95.00 and this is the first time I had a Great time spending that money rather then the 1200, we were advised of by the other company.
My Name is Sergio Baylet I live in Cambridge Ontario and I would recommend this Company to any and all of my contacts. Many thanks to Mark and Jody, Great Job Boehmers/Cronin Emery

Approximate cost of services:
$95.00
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Company Response

We cannot thank you enough for taking the time to write this wonderful review! We appreciate your kind recommendation and are happy to hear that the entire team worked together to provide you with an excellent experience. We hope you're now staying toasty and warm and we look forward to continue working with you!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Excellent Service

I was having some trouble with my furnace, I called in, and Jodie at the office was able to have a technician stop by and take a look at my issue. Mark was very prompt and was able to diagnose the problem within a few minutes, and advised me of what my options were. He had the part I needed on his truck, and was able to make the repairs immediately, and was very efficient. I will be using this company for all of my heating and A/C needs from now on!!

Approximate cost of services:
$480.00
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Company Response

We are happy that Mark was able to come out and get you taken care of so quickly and we appreciate you calling us for your heating needs!

Private User
Private User
Private User reviews Kitchener, ON
1/10

AC Drain Pan Clog / Water leakage

Very dissatisfied with my appointment back in September. I asked for a late (6pm) appointment and was instructed that late appointments were perfectly fine so long as they were booked well in advance which I had done. I was called a few days later and asked if there was anyway I could make the appointment earlier, so I said 5:30pm and no earlier.

When I showed up at home, (on time for the record) the technician (M.Z.) had already been at my house 5 minutes before I arrived (by his own account as I questioned him on his arrival time) and my wife had let him enter our residence.

I found him at my furnace/ac then proceeded to ask what the status was to which he replied he already fixed the water leak, so I asked what he had done and he said he blew out the drain hose. I then told him that I did that immediately prior to booking the service appointment and he quickly corrected himself and said that he suctioned it then blew it out saying that suctioning then blowing is the procedure... fine. Whether true or not, and to his credit the water leak did stop.

However the entire time MZ was very short and obviously in a hurry to get out of my residence after spending only 5 minutes in my home. I think asked him to check my AC and Air Exchanger also to which he did (albeit reluctantly in my opinion). He was very short with his words and seemed to be getting impatient and it looked obvious he was determined to end his work day.

I was not happy that he proceeded without me first arriving home and before the time he was scheduled. Also not happy that I seemed to be more of an annoyance to him by asking him to check things that I had already informed the lady about when I booked the service call.

Approximate cost of services:
$99.00
1 of 2 people found this review helpful.
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Company Response

We apologize for your experience and want to look into what happened. Please contact us at CustomerService@ServiceExperts.com with your full name, address, and phone number. We appreciate the opportunity to make things right.

Private User
Private User
Private User reviews Cambridge, ON
10/10

Furnace service

Brandon Inch, Cambridge service technician ................. Nov. 22/16
Totally thorough, checked ductwork, explained furnace filter replacement, and replacement of furnace & A/C, based on age, with possible rebates available. Would request Brandon for any future service requirements.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

We are happy to hear that you enjoyed working with Brandon and we appreciate you choosing us for all your HVAC and indoor air quality needs!

Fotowriter in Pickering
Fotowriter in Pickering
1 review Waterloo, ON
10/10

Home Furnace tuneup/check

Brandon was back to Tune-up/check our furnace, after having installed our new AirConditioning unit, with Alex, on Aug. 18, 2016.
Once more, Brandon was very professional, courteous, and knowledgeable, not just about my home systems, but showed a general knowledge on a number of topics. A Quite impressive, all-around young man. I would recommend him, and his company to everyone for their prompt, courteous and knowledgeable work, and great personalities. (Waterloo, ON)

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We love receiving great feedback for the team and appreciate this review for Brandon! We are happy to hear that you enjoyed working with him and we look forward to continue to provide your home comfort services!

Private User
Private User
Private User reviews London, ON
10/10

New Furnace and Air Conditioner

We have used Boehmers for quite a few years for service and maintenance and now for a new Furnace and AC. From service techs to sales to install our experience has been great. We had Rob and John look after us for the install and they did a fabulous job. Clean and tidy when all done. Very personable and professional. Would highly recommend Boehmers/Cronin Emery Service Experts.
Thank you to Iurie Coval for explaining everything so well.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We have truly appreciated your business over the years and thank you for being such a loyal customer! We are happy to hear that Rob and John provided you a great experience and we appreciate this great review and recommendation!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Boehmers/Cronin Emery Home Services by Enercare

No one takes care of Kitchener's HVAC repair needs like Boehnmer's Cronin Emery Heating & Air Conditioning A Service Experts Company. We offer NATE-certified heating and cooling technicians to service ALL makes and models of HVAC equipment, such as Lennox, Rheem, Trane, Carrier and York to name just a few. ...
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