We were very impressed with the quick response to our call during the coldest week of the year so far. Luke, the Service Technician was knowledgeable and clearly outlined our options when he found our old furnace had a cracked heat exchanger and would need to be replaced. He set up an appointment with Al, the Sales Consultant for the same day so we could get heat back in our house as soon as possible. Al also clearly gave us options and prices on heat and cooling systems we could choose from and did not pressure us at all. Our new furnace was installed the next day by Alex and Curtis who were professional and friendly. They went over how to use the new thermostat with us and answered all our questions with a high level of knowledge. We are enjoying the remarkable improvement in heating in our entire house - our old furnace never heated our upstairs bedrooms like this! We were very happy with the service and new furnace from the first emergency call we made to the final clean up after installation of the new furnace - all done within 24 hours!
- Approximate cost of services:
- $11,000.00
- Company Response
Thank you for taking the time to write this review. We are happy to hear you were satisfied with the service Luke and Al provided and we appreciate your business!