Floor Retailers review in
Wilmot
Terrible customer service in Kitchener store as they are very rude.
First we wanted to try one tile at home and only sell whole box.
We did buy the tiles and needed only 5 of another and there were 16 loose tiles and said we had to buy them all. Salespeople are not helpful at all. Prices are good but not worth it when they have terrible customer service. This is the third time we have been there and customer service is always the same. Another factor to consider is you can't return any left over tile boxes. We definitely won't go back to this store. No one wants to feel insulted when trying to get good service.
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
5 of 5 people found this review helpful.
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