Jay's Moving & Storage Ltd

Moving & Storage
Calgary AB T2B 3P9
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Moving & Storage
Jay's Moving & Storage Ltd
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53%

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Reviews by rating (past 12 months)

Reviews for Jay's Moving & Storage Ltd

Average customer rating:
8.7 10 (11 reviews)

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GGWoodhouse in Calgary
GGWoodhouse in Calgary
1 review Calgary, AB
10/10

Excellent response to an urgent move request

Needed a move within 48 hours into a long-term care facility for a relative. We were able to set it up with Jay’s and within 24 hours the move was made. The crew was great: very professional and responsive, and they were very respectful with our relative.

Getting the move done so smoothly was a huge relief during a very stressful time.

Approximate cost of services:
$750.00
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Patti in Halifax
Patti in Halifax
1 review Halifax, NS
0/10

Lack of transparency on pricing

I used Jays and was pleased with the people who did the move, but the final invoice was a BIG surprise. My ESTIMATED weight was much higher than the ACTUAL WEIGHT yet they still charged me the same amount, saying it saved me money because the tariff for the lower weight would have been higher. Problem is, this was never discussed NOR was it mentioned in the contract. And on top of it, even the final bill didn't reflect this 'mystery tariff' . Instead, it just reflected the original estimated total. Less than transparent and highly unethical.

If you do use follow this tip; ask for the various tariffs per weight IN WRITING. Example, if they estimate your move at 5,000 pounds ask what it would be at 6,000 or at 4,000. Don't assume the estimated weight will be accurate or that the tariff they quote per pound will stay the same!

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Margaux from Calgary
Margaux from Calgary
1 review Calgary, AB
10/10

Moving from apartment to house

These guys were amazing! James, Joey and Greg moved my stuff from my apartment to my house back in June 2013. They were on time, fast, courteous and very careful! They used mats everywhere and packed all of the big items I didn't know what to do with. Every item came to my house in the exact condition it left the apartment - even my giant house plants! These guys really know how to pack a truck and take the stress out of moving day!

Approximate cost of services:
$1,600.00
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Wanda from Calgary
Wanda from Calgary
1 review Calgary, AB
10/10

Provides moving and storage services.

They moved me from my house to my apartment . The service was incredibly good. They were extremely prompt which I so appreciated. They were very efficient. They took care with everything. All in all, they were really friendly as well as considerate.

Approximate cost of services:
$0.00
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Cheyenne from Toronto
Cheyenne from Toronto
1 review Old Toronto, ON
10/10

Provides moving and storage services.

They were hired to do the packing for us as well as the actual move of the house. They did an excellent job. I would rate them excellently in all categories.

Approximate cost of services:
$0.00
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Paul from Toronto
Paul from Toronto
1 review Old Toronto, ON
10/10

Provides moving and storage services.

They just moved me from one house to another house. They did the move. It was a 35 foot truck. They did a good job. They didn’t do any damage. They were nice to work with.

Approximate cost of services:
$0.00
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Lynda in Airdrie
Lynda in Airdrie
3 reviews Calgary, AB
10/10

MOving Service

We have moved several times before and have tried other companies. This company came highly recommeded from friends. We hired them to move our household contents to our brand new house. The crew showed up on time and protected all our valuables as they loaded the truck. The guys were very efficent and did not damage anything. I would highly recommend their services to any of my friends who had to move. Jim was in charge of the crew.

Approximate cost of services:
$1,400.00
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Joel McKenzie from Calgary
Joel McKenzie from Calgary
2 reviews Calgary, AB
10/10

Move from Edmonton

We love Jay's. They have moved is several times to accomodate my job transfers. We are an executive family that has a lot of belongings that are both expensive and antique so having a mover we can trust is top priority to us. With six moves across Canada over the last fifteen years, we have never had one single issue. The movers are clean, friendly and very efficient at getting us moved. I cannot praise Jay's Moving and Storage enough. They are a long term company with exceptional service.

Approximate cost of services:
$4,300.00
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Ranjit in CHESTERMERE
Ranjit in CHESTERMERE
4 reviews CHESTERMERE, AB
8/10

2400 sq ft house move

These guys were awesome. They were on time, quick and very careful. I have never seen guys run all day long moving furniture. They were polite and respectful and very hardworking. They communicated when they were taking breaks and their estimate was very accurate.

Approximate cost of services:
$1,100.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jay's Moving & Storage Ltd

Jay’s Moving & Storage provides local and long distance moving services from our Calgary location across Canada and further through our affiliation with Atlas Van Lines. Jay’s was established in 1964 and has built a reputation for excellent customer service and continuous quality improvement. We are proud of our professional ...
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