Verdun Windows And Doors

Windows & Doors Installation & Service
Vars ON K0A 3H0
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Verdun Windows And Doors

Average customer rating:
9.3 10 (1640 reviews)

Sort by

Private User
Private User
Private User reviews Carleton Place, ON
10/10

New front doir

Verdun did a home visit to help us pick out our new door. They offered several suggestions and options that allowed us to choose the right door for us. They kept us informed on the status of our order throughout the process. Today was delivery and install day. Wow! The installers were quick, professional and cleaned up afterward. Five stars all the way. Than you Team Verdun.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your wonderful review! We’re delighted to hear that our team helped you choose the perfect front door and kept you informed throughout the process. It’s great to know that the installation went smoothly and that our installers met your expectations. We truly appreciate your positive review and your kind words. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. Thank you for choosing Verdun!

bella_9lives
bella_9lives
1 review Russell, ON
10/10

Front door and back patio doors

I was so impressed with the customer service I received at this company. The team was very friendly and helpful, and they went above and beyond to make sure I was satisfied. I highly recommend this company to anyone looking for a great buying experience.
Many thanks to Jeremie, Caroline, Matthieu, Brayden and Tommy.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you for your glowing review! We’re delighted to hear that our entire team made such a positive impression on your experience with us, thank you for recognizing all of them. Your recommendation means the world to us, and we’re so glad we could go above and beyond to ensure your satisfaction. We look forward to serving you again in the future!

Private User
Private User
Private User reviews Perth, ON
10/10

Excellent job done

long story short: i got what i ordered in the promised time (several months). The patio door is good quality. Installers arrived on time, did a fantastic job, even went above and beyond to replace some rotten wood below the old door. the work site was left spotlessly clean. Very happy with a job well done.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for your detailed feedback! We're thrilled to hear that you’re pleased with the quality of your new patio door and the service provided by our installers. It’s great to know that they not only arrived on time but also went the extra mile to replace the rotten wood and leave the work site spotless. Your satisfaction is our priority, and we appreciate your kind words about our team's efforts. If you need anything else or have future projects in mind, we're here to help!

Private User
Private User
Private User reviews Ottawa, ON
8/10

Window installation

I am happy with the product that Verdun installed. The service provided by the installation team was good.

Approximate cost of services:
$2,750.00
Was this review helpful?
Company Response

Thank you for your review! We’re glad to hear you’re happy with the windows and that our installation team provided good service. If you need anything else, we’re always here to help!

Private User
Private User
Private User reviews Clarence-Rockland, ON
10/10

Patio door installation

The whole company was very professional from beginning to end. The ordering, delivery, and installation of our patio door was done in a timely matter. The work done to have it installed was done quickly, efficiently, and professionally. Matt and his crew cleaned up everything afterward. You would not have known they were here. I would highly recommend this company!

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you so much for your wonderful feedback! We’re delighted to hear that you had a positive experience from start to finish. It’s great to know that everything, from ordering to installation, met your expectations and that Matt and his crew provided efficient and professional service. We’ll be sure to pass along your kind words to them.

Your recommendation means a lot to us, and we’re glad we could make your experience a smooth one. If you ever need anything in the future, please don’t hesitate to reach out.

Private User
Private User
Private User reviews Smiths Falls, ON
8/10

Window Replacements

The salesman said he would be back for the measuring of the windows and the day of the installation which he wasn't, he also said the measuring should be within 2 weeks it was a month. I had to call on the day of installation because the installers were late. Overall we are very happy with the windows but the service was not followed up as we were told.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you for sharing your experience with us. We sincerely apologize for any shortcomings in our service and for not meeting the timelines and expectations set by our salesperson. Your feedback is valuable, and we will use it to improve our communication and follow-up processes.

We’re glad to hear that you’re happy with the windows, and we hope you appreciated that they were installed earlier than originally estimated. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out.

Thank you for choosing Verdun, and we look forward to serving you better in the future.

Private User
Private User
Private User reviews Kanata, ON
10/10

Full house window replacement, revocell windows

Two couteous installers installed 15 windows in two days. Excellent work and full cleanup afterwards. All windows fit perfectly.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Thank you so much for your kind words! We’re thrilled to hear that our installers provided excellent service and that you’re happy with your new windows. We strive to ensure every installation is done with precision and care, and it’s great to know that the windows fit perfectly and the cleanup was thorough. Thanks again for choosing Verdun!

Andrew
Andrew
1 review Arnprior, ON
1/10

Sales department too terrible to keep trying

Ryan came measurements then ghosted us. Eventually we tracked him down through his boss. He then ordered the wrong size of door. Six months and we still don't have the right door ordered. Customer service wants us to sign a new contract for a quote that they haven't provided. Find a better company.

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Thank you for your feedback. We understand how frustrating it is when an order requires corrections and the resulting delays. While we acknowledge the issues with your order, this situation is not typical of the majority of our customer experiences. We’re committed to making the necessary corrections and providing you with a fantastic finished product soon. We appreciate your continued patience and for choosing Verdun.

Private User
Private User
Private User reviews Perth, ON
10/10

Windows and patio doors

Replacement of windows and patio doors, Jesse provided fast and efficient quote and onsite evaluation.

Approximate cost of services:
$26.00
Was this review helpful?
Company Response

Thank you so much for trusting Verdun with your window and patio door replacement! We're thrilled to hear that Jesse provided a fast and efficient quote and onsite evaluation. We can't wait for you to see and feel the difference our products make in your home.

Stephane Cote from Kanata
Stephane Cote from Kanata
2 reviews Kanata, ON
10/10

Replacement of a bunch of windows

Today was day 3 of the install for my Verdun windows. The first crew that came was excellent and very professional. Sadly I forgot to ask them to write their name down, One of the crew had an injured shoulder and was unable to install the two very large windows on the second floor. Verdun was quick to send a second crew, Bogdan and Vasyl, today and both were also extremely professional and courteous, they work fast but conscientiously. When they left the place was almost completely clean, the dust that flew on the dresser and bottle of parfum was not something I expected or wanted them clean. The windows look excellent and the work looks great. Now all I have to do is wait until sometime in September for the Patio door.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Thank you for sharing your experience! We're thrilled to hear that you're happy with the windows and the work done by our installation teams. It’s great that we were able to get your windows ready early and complete the installation sooner than expected. We appreciate your understanding regarding the small amount of dust, and we’re glad the rest of the clean-up met your expectations. We can’t wait to complete your project with the patio door installation, which is still on schedule as originally planned. If you need anything in the meantime, don’t hesitate to reach out!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Verdun Windows And Doors

Our History

Verdun Windows and Doors has been proudly serving the Ottawa-Carleton region since 1982. Before the doors opened, we laid out 4 key core principles to our business that we constantly recommit ourselves to:
- Integrity our reputation is based on it. We have a genuine appreciation for your business and patronage.
- Honesty in everything we do. This is the only way to build trust with our customers.
- Efficiency in every aspect of our business. From manufacturing, to sales, to installation, to the follow up post sale.
- Accuracy whether we’re pricing a job out for you, or measuring on an installation, accuracy ensures that no surprises come up inconveniently.

Where We Are Today and Our Future - 38 years later and growing…
200 employees
42,000 square foot one-of-a-kind manufacturing facility in Ottawa
The largest installation team in the Ottawa-Carleton region for residential window replacements and new installations
National industry leading organization
Our future doesn’t include just being content with our industry-leading reputation. Part of our success has been a constant re-commitment to the principles which have brought us to where we are today. When you give us the opportunity to earn your business, we take that trust very seriously and appreciate it — the same way we did over 38 years ago.
Vinyl windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors, Window, door and patio door installation. Siding installation. Custom window installation, Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colors, trellis & glazing.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
RevoCell windows, PVC windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors.
SERVICES
Window, door and patio door installation. Siding installation. Custom window installation.
BRANDS
We manufacture our own windows which go by the name of Nordik Windows. We also carry Standard & Decko patio doors and Fenntech steel entry doors.
STYLES
Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colours, trellis & glazing.
SPECIALITIES
We specialize in window and door installation. Ottawa's only one stop shop; we sell, we manufacture, we install and we service!
WEBSITE
https://verdunwindows.com/?utm_source=homestars
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
200
RETURN POLICY
None
PAYMENT METHOD
Visa, Mastercard, Cheque, SNAP Financial
MEMBERSHIPS
BBB, Energy Star, Intertek
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As of June 1st 2020, 25 year full warranty on all our products. Labour, Service, Parts, Hardware. Free to transfer.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.