The salesman said he would be back for the measuring of the windows and the day of the installation which he wasn't, he also said the measuring should be within 2 weeks it was a month. I had to call on the day of installation because the installers were late. Overall we are very happy with the windows but the service was not followed up as we were told.
- Approximate cost of services:
- $3,500.00
- Company Response
Thank you for sharing your experience with us. We sincerely apologize for any shortcomings in our service and for not meeting the timelines and expectations set by our salesperson. Your feedback is valuable, and we will use it to improve our communication and follow-up processes.
We’re glad to hear that you’re happy with the windows, and we hope you appreciated that they were installed earlier than originally estimated. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out.
Thank you for choosing Verdun, and we look forward to serving you better in the future.