Sales department too terrible to keep trying
Ryan came measurements then ghosted us. Eventually we tracked him down through his boss. He then ordered the wrong size of door. Six months and we still don't have the right door ordered. Customer service wants us to sign a new contract for a quote that they haven't provided. Find a better company.
- Approximate cost of services:
- $1,700.00
- Company Response
Thank you for your feedback. We understand how frustrating it is when an order requires corrections and the resulting delays. While we acknowledge the issues with your order, this situation is not typical of the majority of our customer experiences. We’re committed to making the necessary corrections and providing you with a fantastic finished product soon. We appreciate your continued patience and for choosing Verdun.