They did a terrible job on my couch and promise to fix the mistakes then continued to tell me they're away and will get back to me but never do. They then said they farmed my couch re-upholster out to someone. They misrepresented their service and ability which is amateur at best. Their phone doesn't work half the time, they continue to ignore me. It's lumpy, and sections are flat. There are long threads hanging off cushions. It's uneven and they used an end of a roll so one cushion is full of snags. I'll never get my money back or any proper repair. You'd do better if you fixed your own couch.