I should say I got a nightmare this time. I put my order (paid full amount) at November 30, 2014 and I told them I bought the lights for Christmas and the sales lady told me order will come one or two weeks. However, until now I still did not receive my products. I called them and dropped by the store many time, now they told me this is backorder, and don’t know when will be delivery. Also every time call them, they always say call me back later but I never received their call. I asked them why promise call me back and I never received call? Guessing what they tell me? They SAID they call me and nobody response! OMG! I never get any call from them! Also If they told me this is backorder I will not buy it. And I want my money refund but they refuse to do so and ask me continue waiting without any date.
PS: to Deena seed, you can filing a consumer complaint on the ministry of consumer services. https://www.ontario.ca/consumers/fiiling-consumer-complaint
For whom your money was taken by this store, if they do not have the lights you ordered and also refuse give you money back, you can filing your dispute to credit card company for money back.
- Approximate cost of services:
- $560.00