Nisby Home Renovations Ltd

We've been dealing with Nisby for the last 2 years and it's been nothing but utter disappointment. Their work is horrible, the facia on the garage came off and was dangling for months, screws backing out, loose siding, damaged shingles, dents in various spots and leaking gutters just to name a few. They've come back several times to "fix" their work but were still left with a crap job and disappointments. If you can't do a decent job or hire decent contractors please don't take peoples hard earned money. If you wanna pay a company for good work and a good price THIS IS NOT THE COMPANY FOR YOU. TRULY REGRET using Nisby and I would NEVER recommend this company to anyone.

I've hired Nisby to fix a leaking ceiling in one of my rentals, they've charged me $3129. The job is time sensitive as I'm in the process of selling the home and the conditions on the offer to purchase states work must be finished by Dec 21, 2022. It took some calls but I finally contacted Nisby and they rushed to do the work the very next day to meet the conditions on the offer form. I was very anxious that my lawyers were going to cancel the sale as the conditions were not met but Nisby did pull through last minute and I thank them and appreciate their efforts. Good job Jack and I will continue to use and recommend your company as you did pull some very tough strings for me to finish my project in such a rushed time.

my mother was to pay 20000 to get her house painted. It was supposed to take no more then a month. Took over a year was poorly done and garbage was left on site. They dealt with my mother the entire time but when It came down to getting the signature for completion they went to my father that didn't have anything to do with it. She refused to pay the last 5000 the tried to sue her. She counter sued. They lost and my mother was awarded 10000 for the counter suit. They are now refusing to pay.

Sept, 2016-Home painted.
Spring, 2017-Paint peeling, cracking and bubbling.
Summer, 2017-Nisby came to touch up problems.
Spring, 2018-Paint peeling, cracking and bubbling and getting worse.
Summer, 2018-Nisby came to touch up problems.
Spring, 2019-Paint peeling, cracking and bubbling and getting worse.
Started calling Nisby August 20th, 2019, have made 20+ phone calls and the General Manager (Jim) has many, many excuses for not coming to see the problem.
-He will get back to me, his painter is out of town, things are very busy etc, et al, ad nauseum...
10 Year warranty on the product and still no satisfaction, I am not interested in seeing them on a yearly basis to touch up what should have been done correctly to begin with!
We paid a great deal of money to get this work done and took them at their word that their service is second to none!!!
Here we are at the end of September 2019, house looks like crap and I tell everybody I know that Nisby is NOT the company you want to do your work.
Is it now to late in the season to get this fixed? Likely...
Another year???
Not satisfaction!!

Finally the job was finished after a month and a half. It looks good as Keith did a good job installing. He is commended on his work. I think it was a bit pricey after completion and I should have done more work before deciding in choosing the contractor. A friend had work done by you.

Appreciation Letter
Julia
Ashworth Street S.
Winnipeg, R2N 3J6
Tel: 204-292-5787
March 10, 2017

Mr. Barry
General Manager
Nisby Home Renovations Ltd.
203 Ferry Road Winnipeg, R3J 1V9

Dear Mr. Barry,
Time flies! It is around eight months since my new windows were installed by your company -Nisby Home Renovations Ltd. on July 9th, 2016.
I think I must express my thankfulness to your high quality products and excellent services as the windows bear a test through a server winter. During this terrible winter, all the eight windows in my house work very well. They have sufficient sealing effect. Not only did block bitter wind and save gas to keep my house at appropriate temperature, but also separated the street noise effectively and keep the house quiet. In addition, the new windows make my house more beautiful.
I also especially compliment two workers in Nisby, they are Mr. John and Mr. Terry.
I signed a contract with Mr. John who is a salesperson of Nisby Ltd. on May 18, 2016 after I compared several windows companies regarding quality and price of products, reputation of the owners, and the services, etc. Mr. John is a professional, nice person. He measured the windows carefully, and his design is beautiful. He also provided some professional advice in order to obtain better effect for the windows. Finally, he gave me a reasonable price including installation for the windows.
Then the windows were installed on July 9th, 2016. During the process, Mr. Terry and his assistant provided excellent services as well. Mr. Terry re-measured the sizes of the eight windows; made an appointment with me according to my schedule. Mr. Terry helped me move my furniture, took down my blinds, which should normally be done before Mr. Terry gets to my house. Finally, Mr. Terry painted the windows’ all around outside of the wall.
I still remember the experience when Mr. John and Mr. Terry helped me measured and installed the windows although it has passed more than half year.
I really appreciate Nisby Ltd., Mr. John and Mr. Terry from the bottom of my heart. I hope Nisby, Mr. John and Mr. Terry make more success in the future.
I would like to recommend Nisby to my friends and colleges.
Again, thank you so much for your help. I greatly appreciate the service you have provided me.
Best regards.
Yours sincerely,
Julia

I had a garden door installed to replace sliding patio doors, December 22,2015. The work was done fabulously. Terry and his assistant were fast, professional and they cleaned up everything when they were done. It looks great and I am very satisfied with the work. The guy that came out for the estimate was another story and I'm surprised I went with the company...but glad I did.

We chose Nisby as we like to support local businesses and they are a business our family has been familiar with for years. WHAT A NIGHTMARE! Beware. Jim, who is mentioned below is downright rude to the point of being threatening. He was happy to pick up our deposit, never saw him since. He does not return emails despite having read them. The contractor they chose to do our work was a lovely man who was simply not qualified to do the work. They messed up a lot but promised perfection. We believed them. Then Jim asked his employee to get a second payment which we paid but with some trepidation. 5 months later we are just finishing the nightmare. We must say the subcontractors were fantastic! Nisby a disaster! Sloppy work , poor communication, no supervision, didn't come at times of diffuculty, one month turned into 5 . Here is some of the fine workmanship.

In 2014 we hired Nisby to install our living room window. We were told a few weeks wait time for it to be made/installed. Almost 3 months go by before WE followed up and found out the window had been there for quite some time and they 'dropped the ball'.

In summer 2015, we decided to give them a second chance with our door installation, what a mistake!
Jim the estimator is useless! He was a no show/no call to our first estimate. Came another day, can't answer any of your questions!
The doors were ordered, I lost count of how many times I had to follow up with Jim who never called back, the secretary who knew nothing, the installer who never returned calls and even as far as the owner who was the rudest person I've ever dealt with.

Our doors were installed backwards (front on side and side in front) and I was told by the owner that it was our fault because we 'should have been watching the guy'. They installed the wrong handles on our doors and never even said anything, probably in hopes we wouldn't say anything but they were ugly and gold when every other piece of hardware was silver. They left a huge mess outside our house and were careless when removing our old doors causing so much damage to the front of our home we will have to get it fixed.

My concerns were brought forward to the owner and some things were made right but we never received a sincere sorry, no one ever phoned us back from the company to follow up. I would NEVER use this company EVER again!

Worst service, products are no better than anyone else's in the industry.