I had dealings with Designer Countertops on 3 separate order, for the same house. The first order (a bathroom vanity top) that I found out was misplaced. Called in after two weeks and found out they didn't start on.. Took two more weeks.. Second time Ordered a 6 ft countertop came in two weeks but the build up was missing that I had ordered.Third order,(asked them not to screw up this order when ordering it) Kitchen Countertop Came after two weeks without the back splash. Found another manufacturer for better price..NEVER AGAIN