Crystal Bath

Bathroom Renovation
Scarborough ON M1M 1N2
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Reviews for Crystal Bath

Average customer rating:
8.4 10 (27 reviews)

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Private User
Private User
Private User reviews Lindsay, ON
0/10

Bathtub and surround reno

Worst company Ive ever dealt with. Prices kept changing. Very flimsy shower rod was installed too low so shower curtain flows onto the tub floor which creates a slipping hazard. Caulking job was terrible but Chris did try to fix it. He also fixed a scratch in the brand new tub but wouldnt replace the scratched tub spout. Apparently they retained my original shower spout and inner workings for the tub tap. The Fleurco panels were supposed to be white but are gray. I kept asking to see samples but none available other than online which didnt look gray. I wasnt informed there was a seam in the panel and not in the middle of the back wall. The edging along the tub bottom looks very cheap. For $14,000+, I expected better. Now I have to pay another company to fix the mess. I realize I shouldve checked it better before I paid but Ann phoned as soon as the workers left wanting her money. I had company but went the next morning. I expected a professional job but didnt get it.

Approximate cost of services:
$14,000.00
1 of 1 people found this review helpful.
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Lee and Erin
Lee and Erin
1 review Cannington, ON
10/10

Bathroom renovation

We have a wonderful new fully accessible bathroom thanks to Ann and Chris and their team at Crystal Bath. They came in right on target with their budget and timing of the project and explained what they were doing every step of the way. Their beautiful showroom and expert guidance helped make our design decisions so easy and we are so very pleased with the results.

Approximate cost of services:
$23,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Bath renovation

Very satisfied with the quality of their work. Very professional, respectful and gave intelligent advice re design of project. Cleaned up daily. Phoned to let me know when coming to house re time and days. Kept me informed what they were doing. Asked my opinion re design as work progressed. Would use again.

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for the review.

Lori in Ajax
Lori in Ajax
1 review Ajax, ON
10/10

Bathroom renovation with Jacuzzi tub

Anne from CRYSTAL BATH provided us with ideas and a quote that cemented the deal. The workers were pleasant, professional and all areas were left immaculately clean. We are totally pleased with the final results and highly recommend this family owned company. Excellent service and pricing.

Approximate cost of services:
$10,000.00
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Company Response

Thank you Lori it was also a pleasure to work with you.

Tracey in Ajax
Tracey in Ajax
2 reviews Ajax, ON
9/10

Bathroom Renovation

Making the decision to renovate our ensuite and main bath was an easy decision. Deciding on a contractor to complete the work was more stressful until Anne from Crystal Bath walked into our home. Being very aware of our budget Anne essentially designed our ensuite and choose the perfect cabinets, countertops and lighting for both. Her son Chris was also a joy to work with. He was very accommodating with a few suggestions/requests we had along the way. This job was completed on budget and on time. Hopefully we will have the opportunity to work wth Crystal Bath again.

Approximate cost of services:
$22,000.00
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Company Response

Thank you Tracey we would love to work for you anytime.

Pinsim
Pinsim
3 reviews Toronto, ON
10/10

MAIN, ENSUITE & POWDER ROOM RENOVATIONS

This renovation has stood the test of time in every which way. Anne worked with us all the way through with quality products and timely completion. Most importantly, Crystal Bath promptly resolved any issues that cropped up and we continue to be advocates of this family-owned business for reliable and quality service.

Approximate cost of services:
$20,735.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Deborah Moir in Scarborough
Deborah Moir in Scarborough
5 reviews Toronto, ON
10/10

Shower replacement; unclogging kitchen drain

Guest bathroom shower needed replacement and Crystal bath completed an outstanding job in terms of plumbing, tiling, quality of materials - tiles, fixtures.

Kitchen drain was severly clogged with grease and Chris, the plumber, worked hard to determine where the clog was in the drain and he also tried to keep the cost down for this repair

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Deborah Crystal Bath appreciates your business.

Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom Renovation

I am very happy with the full bathroom renovation we had done by Chrystal Bath. The pictures speak for themselves. New glass shower, new stand alone tub, new solid wood vanity, new toilet and fixtures. All look and work great. Thank you for our new in home spa!

Approximate cost of services:
$25.00
0 of 1 people found this review helpful.
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Company Response

Thank you so much for the review. It was a pleasure to give your home spa bathroom.

private user in Scarborough
private user in Scarborough
1 review Toronto, ON
10/10

bathroom renovation

Crystal Bath came to us highly recommended from a friend who had their kitchen and bath renovated with them. We wanted to get another quote and went to Tapworks we waited 15 minutes in their store and was ignored so we left. We had Crystal Bath renovate our bathroom they were great on time and on budget very clean and professional workers. We would highly recommend them for your next project.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for the review

Ash.Rob.Gmail in Toronto
Ash.Rob.Gmail in Toronto
1 review Toronto, ON
10/10

Bathroom Renovation

Crystal Bath was Perfect. Ann was the best of the multiple quotes we got. She visited and surveyed the room, offering the best options without telling us what to do. Her quote came the next day, well thought out, easy to understand, and the lowest of the bunch. Picking out our tiles and other features at the showroom was a breeze. Chris and the guys doing the work were on time, and did an amazing job. They are great people who were easy to talk to. The attention to detail is what impressed us the most. We have zero complaints about our new bathroom - we will be using Crystal Bath again for our next projects.

Approximate cost of services:
$14,500.00
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Company Response

Thanks Rob and Ashley was a pleasure doing work for the both of and your Dad in the past.

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