New home - Pantry issue - Logan
If you are going to purchase this particular model from morrison homes then please be aware that your Pantry will most likely be no good to serve it's purpose as that.! In the winter our Pantry runs at approx. 5-6 degrees above what we have the thermostat set at and therefore all our bread and veggies go off pretty fast. Also any chocolate melts as it's so hot in there.. We complained about this a while ago and they put in a cold air return which did nothing. I since got back on to them this winter and the suggestion from their warranty manager was to switch the furnace fans on - genius..!!! Nope, that didn't work either.. I have contacted them again telling them that this didn't work and they said that a temperature differential is normal and that "these are the issues when you buy an open plan house" - Wow..!! and that this isn't a warrantable problem.
So they are bascially saying they are prepared to design and build houses where they don't care if a room functions as it's supposed to..!
The warranty manager even suggested keeping things that may spoil in the garage... if i'd have known this i might have requested some additional shelving in there when we built..!! (joke)
- Approximate cost of services:
- $1,000.00
- Company Response
Hi Richard. We're sorry that your experience hasn't been what you expected. We believe our team has already been in touch with you on the issue and have provided as much assistance as we can. If you have any additional questions, we'd be happy to help answer them.