Throughout the process of building my home the staff were incredible, I was over the moon about my experience and didn't understand all the horror stories of builders. But all this changed once I received my keys. It became a challenge to contact anyone, or receive responses. The list of items to be fixed created on my walk through all still remain to be fixed, minus one item, within the 4 months that I have had my house. I had an electrical issue one evening and contacted the warranty ladies and they told me they called the company who would come fix the problem but the shop was closed for the night and I would have to wait until the morning, I called the company myself that evening and someone answered right away, the information I received from the warranty ladies was not true. I could go on, but overall I would not recommend Morrison to anyone. Once they got my money, I was no longer on anyone's radar.
- Approximate cost of services:
- $370,000.00
- Company Response
Hello, Thank you for sharing your concerns with us. I am sorry that your experience with Morrison Homes has not been positive recently. Customer service is our top priority and we want to make sure all issues have been addressed. If you would like to send an email to socialmedia@morrisonhomes.ca, I would be happy to look into it. I hope we can make this a better experience for you moving forward.