DO NOT give Morrison your money until you are completely satisfied. I don't care what the contract says. As soon as you transfer the money they could care less about you or your home. They will take forever to fix anything (we have waited 11 months for our front door to get fixed) Morrison should stop selling $1M+ homes and Hopewell should strongly consider pulling them out of Mahogany. For anyone looking at reviews please look at the consistent theme of the ones on here and move on. How Morrison wins any awards is ridiculous
- Approximate cost of services:
- $1,200,000.00
- Company Response
Hello Ryan, we can appreciate your frustration about the delays in replacing your front door. We take full responsibility for that and, again, want to express how sorry we are for your trouble. That said - and not to minimize the door issue - the tone of your review and your rating were both very severe and in our view, perhaps misrepresents your total experience with Morrison. I'm wondering if there were other ways in which we failed your expectations. We are committed to building homes of the highest quality through an enjoyable experience. If there are other issues that fall below that standard, please let Patrice know. Your home is still under the warranty period and we will continue to work with you until you are happy with it. We may not be perfect, but that is a promise Morrison sticks to 100%.
- Sam, Marketing Director