Great sales people, horrible service after everything has been signed off on. I would not recommend this company to anyone. Warranty Coordinator talks down to you in a condensending tone, infering we are the issue with the house, and that we are causing issues such as cracks in foundation, windows getting spaces in between themselves, support beams shifting, and my favourite completely frozen over windows in the winter (humidifier is off, Main Furance fan runs an hour a day, and blind are left open 8 inches) I would never buy another home with MH.
- Approximate cost of services:
- $1.00
- Company Response
Hi Lucas. I want you to know we take this feedback very seriously. I'm just posting this response now to ensure you know that we've heard you loud and clear. I'll review your comments with our warranty and service manager.
July 4, 2014:
Hi Lucas, I've had a chance to discuss your review with Tom, our warranty and service manager. We think we know which house is yours, but want to make sure we have the right one. Would you mind emailing him directly at tom.fox(at)morrisonhomes(dot)ca? Then, we'd be happy to follow up on these issues.I am happy to hear that your building experience was positive and sincerely apologize that your after possession wasn't.
Get in touch with us and we'll see what needs to be done to make it right. Thanks,
Sam