Getting help after they have your money
Bought a new landmark home. Took possesion and the VERY NEXT DAY our high velocity furnace was making horrible sounds. Called our sales rep Jeannette and our site supervisor Corry, they proceeded to completely wash their hands of it letting me know I took possession of the new home and everything was working on possesion day so it’s a warranty problem now.
You know what I thought? Fair enough. I can deal with that. Busy people, I’ll work with their system. I proceeded to call all the contacts on my “warranty sheet” and was told by every company it wasn’t their problem.
The house is actually very nice. I’m happy with the build. But once Landmark has your deal funded they will completely wash their hands of you, I’m talking literally THE NEXT DAY.
so buyer beware. Good luck with your purchase, everyone is your best friend in this company until the deal is done. I Should have spent more and went with someone with a better reputation.
- Approximate cost of services:
- $600,000.00