Hi Susan,
I found Skylights Unlimited on the internet and called for an estimate to replace my leaking skylight. Jeff came to our home and did a very complete evaluation of my existing skylight and then he discussed what he could do to solve my problem.
He was very thorough and knowledgeable on his products and went into detail as to what he would do.
Several days later I received an estimate which I considered to be reasonable. What I really liked was that the email I received encouraged me to check out other companies in the same business.
On the installation day Jeff came with his crew. Before they even stepped foot on my roof he had me sign a release to allow them be on my roof, showed me the insurance they carried and exhibited a very professional business like attitude. I have had a lot of renovations done and I consider Skylights Unlimited to be the most professional that I have dealt with.
They completed the job in about three and a half hours and I have been very satisfied with the results. I would also like to make the following points:
1) Extremely careful during installation - laid dust cloths inside (no damage).
2) The final bill was exactly the price of the estimate - no surprises.
3) They gave me a guarantee in writing.
4) I did not go up on the roof so they sent me pictures of the job as the work proceeded.
5) This is a small local company who do one thing only (Skylights) and they do it very well.
I strongly recommend this company for their professionalism, their quality of work and the friendly, courteous service of the staff that I dealt with.
Dennis